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Proactive Cleaning & Fogging For Coronavirus

3/24/2020 (Permalink)

coronavirus fogging A SERVPRO® of Columbia County team member electrostatically disinfects an industrial space affected by a suspected case of coronavirus.

SERVPRO is Here to Help during this time of need

We would like to take this time to remind our customers that during this time of uncertainty caused by the worldwide pandemic of Coronavirus/COVID-19, we are the worldwide experts at cleaning and disinfecting public/private spaces, homes and commercial places of business.

Specialized Training & Procedures

SERVPRO® of Columbia County is ready to clean and disinfect your home or business, according to protocols set forth by the CDC (Centers for Disease Control and Prevention). We have over 50 years of experience in dealing with various biological contaminants and bio-hazards, and we will go well beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC strongly advises the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, desks, keyboards, tablets and tables. Other spaces mentioned in the CDC’s cleaning/disinfecting guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products & Equipment

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Our EPA-registered disinfectant will be distributed via electrostatic fogger, which delivers highly compressed air, combined with tiny electrostatically-charged droplets of disinfectant.  These charged droplets adhere well to surface areas (floors, walls, doors, flat surfaces, switches, etc., to give you peace of mind that extensive cleaning and disinfecting steps have been taken.

Call Today for a Proactive Cleaning

If your home or place of business needs deep cleaning services, call the experts today – SERVPRO® of Columbia County (706) 868-5441.

We Act Fast In Augusta After A Fire

3/24/2020 (Permalink)

A kitchen covered in debris after a fire Our trained technicians are prepared for any size fire disaster and are available 24/7. We have the state of the art equipment necessary.

Small Fire, Big Smell

Fire and smoke can be the result of many different things. Maybe you get distracted when cooking and grease fire ensues, or a mischievous teen is playing with a candle in the living room, and suddenly his experiment bursts up in flames. In more extreme cases, an electric malfunction can cause a more significant issue requiring the help of your local fire department. Regardless of the culprit, the smell left behind is often enough to remind you day after day of the event.

In Augusta, fire and smoke damage is best left to SERVPRO. Our team recognizes that the size of the flames is not always commensurate with how much they affect your life. The disproportionate impact is generally evident in the smell of smoke left in your home once it travels through air vents and clings to upholstery and fabrics. Despite your best efforts, the stench may prove to be a worthy opponent, leaving you in need of professional services like ours. As soon as the emergency happens, reach out to our crew and let us begin the restoration process as soon as possible.

Most people do not realize that deodorizing a home takes strategy and know-how. At SERVPRO, we know that ventilation is critical, but we also know that specialized equipment makes all the difference. When we enter your home, we bring tools such as air scrubbers, which utilize carbon filters to remove gases and odors from your home. We may also bring thermal foggers, which contain solutions to prompt a chemical reaction that eliminates the smell, as opposed to covering it. By placing your trust in us, you find yourself with a catalog of deodorizing solutions capable of obliterating the offending smell.

Smoke and fire damage does not need to be massive or catastrophic to disrupt your life. SERVPRO technicians understand the intricacies of each event and apply their expertise to resolve the situation as quickly and effectively as possible. As a homeowner, you are in good hands with our crew. All you need to do is contact SERVPRO of Columbia County at (706) 868-5441 and let us leave your home “Like it never even happened.”

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Why Professional Restoration is Necessary for Water Damaged Dorms in Augusta

3/19/2020 (Permalink)

SERVPRO drying equipment being used on water damaged carpet Do you now how to dry water damaged carpets? SERVPRO does! We are always available to take your call.

Removing Water from Carpets in Your Augusta Dormitory 

With several community colleges and universities here in Augusta, the possibility of water loss incidents and other disasters becomes a nearly constant threat during school semesters. With many of these institutions offering to board for students out of the immediate area, emergencies that involve these dormitories must get addressed right away. Water losses, for example, can migrate quickly from one area throughout the building to affect dozens of residents in the dorm. 

Carpeted floors are one of the ideal flooring options for dorm rooms, but these can pose problems for restoration professionals implementing water removal for Augusta campuses. To avoid prolonged relocation of several students, our SERVPRO professionals must act quickly with removal tools and drying techniques to manage the disaster and prevent any further migration of water loss effects. 

Once students have picked up their belongings from the wet floors and relocated them to a safer area in the building, our professionals can get to work on what needs to happen with removing standing water from the floors. Using wet vacuums and carpet wands, we can remove much of the moisture from short pile carpeting and prepare the flooring for focused drying efforts to come. We can also utilize weighted extractors to push padding and the carpet layer together to squeeze moisture to the surface against the concrete subflooring. 

Floating carpets can be an effective way to preserve the flooring material without requiring removal and replacement. This drying often must be done in several separate stages as individual rooms feature their own cuts of carpeting along with the longer solid strip found in the hallways. By placing a centrifugal air mover between the top layer and the padding, the forced heated air can maximize evaporative drying. 

When water losses occur at your dorm, our SERVPRO of the Columbia County team can help with sound equipment and experienced professionals. We understand how many students can become affected by migrating water, so we can ensure that we respond quickly 24/7 to these emergencies. Contact us anytime that you need us at (706) 868-5441. 

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Did Water Damage Cause a Foul Odor in Your Augusta Home?

2/28/2020 (Permalink)

Woman holding nose due to foul odor Don't let water damage cause foul odors in your home. Call SERVPRO!

Leaving the House Smelling Fresh after Completing Water Removal in Augusta 

One common outcome after water spills affect property is a bad odor. When a loss affects a large section of the property, it is hard to tell what smells or the source point. The water restoration process determines whether smells develop or not. Professional removal by SERVPRO helps deal with odors.

Understanding how odors develop helps ensure the water removal process in Augusta involves steps that counter such outcomes. Our SERVPRO technicians understand the effect of time in the development of odors, which is why we take every step possible to expedite the removal process. We use powerful pumps to extract standing water from the property. We also remove porous materials such as carpets and pad from surfaces since they tend to hold moisture. We also assess these materials, especially the pad, to determine whether replacement is necessary.

One common odor source is the microbial growth process. Even fast extraction of water cannot stop this since it takes time to dry the wet materials, and microbial growth starts within 24-48 hours. Our SERVPRO technicians apply antimicrobial agents on surfaces after extracting water to slow down or stop any microbial growth. Such measures allow us to perform the drying process at a reasonable pace without worrying about microbial development. Standardized drying helps solve a different set of problems, including preventing warping, cracking, or other problems in materials such as wood.

Water removal involves cleaning since water spills spread debris and soil surfaces and contents in other ways. The soils can be dust collected from hidden sections within the property or even dyes from fabrics that run after exposure to water. Our crews take the initiative to deodorize and clean simultaneously. We mix water-based deodorants with the cleaning solutions ensuring that we leave a sweet scent on all surfaces that we clean.

Water removal is satisfactory when the house looks clean and smells clean. Call SERVPRO of Columbia County at (706) 868-5441 to help. We’re Faster To Any Size Disaster.

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Water Damage In Your Augusta Residence

2/22/2020 (Permalink)

water damaged property “Like it never even happened.”

Do Not Get Stressed About Water Damage in Your Augusta Residence, Seek Professional Help

Water damage includes any kind of loss or destruction that excessive water intrusion causes. The damage can be instantaneous, such as the pooling of water on surfaces or could be slow like ruining surfaces through rusting of iron, rotting of wood, delaminating of carpets, and mold growth.

Water damage in your Augusta residence can also warp wood, shrink leather, and ruin electronics. The destruction can get worse if you delay restoration services. After such an incident, it is sensible to seek professional help from SERVPRO because we can immediately stop further damage. Our team of technicians is certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Apart from following IICRC guidelines and processes, we also comply with all federal and state regulations when restoring properties.

Our technicians can assess your property and accurately determine the restoration efforts it needs. Safety hazards are usually present after water loss incidents. We take safety concerns seriously and address them before we begin remediation and restoration work. We take steps to maintain a safe environment for everyone on the worksite. Some of the things we do to ensure safety include:

    •    Looking out for potential electrical hazards.
    •    Covering tack strip to prevent injuries.
    •    Using ground-fault circuit interrupters (GFCIs) on electrical equipment.
    •    Looking out for mold growth.

Our crew also considers how long the water has been in a building. We use advanced equipment that helps us in detecting moisture, extracting water, and drying affected structures and contents. We choose the appropriate extractor, depending on the severity of water damage and the affected surfaces. We can use a portable extractor to remove the water. This equipment is easy to take and operate in all affected areas of your property. The unit provides sufficient water removal that helps speed up the drying process.

The humidity left on the surfaces after water extraction can be exceptionally high. Ignoring moisture for an extended period can lead to mold development. We aim to keep our clients safe from mold infestation by offering same-day cleanup services. Our restoration process encompasses the prevention of mold damage and mold remediation if it is present.

Our SERVPRO technicians can use a venting box fan to dry the affected area. This device can move large volumes of dry air from outside to replace the humid air in the structure. It speeds up the evaporation process and reduces drying time by pushing moisture from the affected surfaces into the air as vapor. We can then use a refrigerant dehumidifier to remove moisture from the air.

If you are dealing with a water intrusion incident in Evans, Martinez, or Grovetown, call SERVPRO of Columbia County at (706) 868-5441. We provide comprehensive services to deal with any water loss incident to make it seem, “Like it never even happened.”

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Cracking the Commercial Flood Damage Remediation Code in Augusta

2/16/2020 (Permalink)

flood damaged garage Flooding can quickly affect our area. Contact SERVPRO to prepare and/or remediate after damage.

Temperamental Weather Patterns Require Proactive Flood Damage Help Year-Round for Augusta Businesses

The timing of flooding issues has become impossible to predict for businesses in Augusta. “Once in a century” storms and the presence of flood-prone conditions are far more common than memory serves, occurring with little warning. Savvy business owners plan for the unpredictable in other aspects of day to day operations. We offer a way to anticipate and respond to disasters like overland floods.

Share and Collaborate with a Disaster Recovery Leader

Augusta flood damage can turn your thriving business into an empty shell of a building. Competition in your industry takes advantage of any slowdown or temporary closure you suffer. Reassure your customers, encouraging them to stick with you during a recovery agenda that we help you develop, inspiring the confidence of your loyal base.

Flood Damage Emergency? We Have an App for That

SERVPRO’s Emergency Ready Plan and Profile (ERP) merge as a concise, digital document we build together with you to protect your business. Long before flooding threatens, invite one of our experienced project managers to assess both your physical space and how your business operates. We draw on training obtained from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and decades of experience among our employees to craft a plan that minimizes the effects of flooding. You help personalize your plan by using our mobile app to share your priorities during a disaster and list details on the vendors and contractors who constructed your space and systems. 

Preparation Is Possible

Your business is critical not only to your financial success but also provides salaries and security for your employees. The community relies on your unique products and services. SERVPRO pledges to prepare you, your staff, and your reputation to weather flood damage. After our assessment, we suggest adaptations that protect your equipment, inventory, documents, and other elements vital to your operations from flood waters. Designate trusted employees or other individuals to act on your behalf if you are out of town or otherwise unavailable to ensure zero delays in our response.  

SERVPRO of Columbia County looks forward to collaborating with you on an ERP designed to streamline flood damage disaster recovery. Call us at (706) 868-5441 today to schedule an assessment.

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Groundwater Damage from Flooding Can Be Mitigated by SERVPRO, Much to the Amazement of Our Augusta Customers

1/28/2020 (Permalink)

living room, like-new hardwood flooring, brown sofa Augusta Homeowner Is Shocked to See a Like-New Hardwood Floor in Her Augusta Living Room after a Flooding--Thank You SERVPRO

Stormwater Removal Needed in an Augusta Living Room

There is very little worse than damage to an Augusta home resulting in the need for storm or floodwater removal. This type of loss requires fast action to stop the problems it creates from compounding into more significant issues, resulting in higher costs to the homeowner in Columbia County.

SERVPRO technicians arrive quickly to Augusta homes for storm and floodwater removal. The home may need temporary repairs in the case of storm damage, and the techs inspect the property to limit loss. Standard actions include boarding up broken windows and tarping over damaged roofing if needed.

Water Extraction Challenges
Flooring often fares the worst when exposed to groundwater. SERVPRO technicians use advanced moisture detection equipment to scope the property and determine migration paths of the water as well as if the subfloor received water damage. The key to limiting loss is the removal of as much moisture as possible. This preliminary action expedites the drying process.

Special Drying Methods
SERVPRO techs use drying equipment to restore hardwood flooring whenever possible. For floorboards moisture extraction, we often rely on a drying application referred to as "tenting," where a section of the still damp flooring is covered with a plastic sheet and taped to the surface. Air movers and desiccant dehumidifiers can force in warm air and extract the water vapor to the exterior. Another method employs the placement of drying mats, moving them frequently during the drying phase to ensure the boards do not incur permanent damage from splintering from overdrying. When the moisture content is back to normal from 8-20%, depending on the circumstances, any slight cupping or crowning can be lightly sanded, and the surface refinished.

Final Steps
Once the techs complete the cleanup from the water loss in the home. All surfaces and areas affected by water get cleaned and disinfected. The techs create a detailed report for the property owner of the needed repairs from the storm damage to restore the home to its pre-water damage condition.

SERVPRO of Columbia County at (706) 868-5441 uses state-of-the-art equipment to mitigate and restore the property, "Like it never even happened."

How Advanced Technologies Work for Fire Odor Removal in Augusta

1/21/2020 (Permalink)

Art/ House Fire Trust Our Professionals With Fire Odor Removal In Your Augusta Home. Call Us At (706) 868-5441.

Deodorizing and Improving Air Quality In Your Augusta Home

The charring and warping of building materials and thick layers of soot are overwhelming evidence that your Augusta home suffered from a fire. Restoration professionals have many strategies to clear away the residues, deep clean, and refurbish burned structures. But to succeed at making it “Like it never even happened,” lingering odors from the blaze must be banished as well.

Persistent Odors a Common Challenge

Struggling with fire odor removal in your Augusta home days, weeks, and even months after the restoration of the visible damage is all too familiar a story. Partnering with our professional deodorization experts is essential to prevent long-term issues.

First Deodorization Efforts

Odor management begins when SERVPRO crews arrive at your home. During the residue cleanup phase, we reduce a significant amount of odor-bearing particles. Deodorizing industry best practices recommend debris removal and deep cleaning, which we do as a matter of course. As we clean, rinse, and, importantly, remove the debris and soling the odors reduce substantially.

Final Challenges and Solutions

Tiny, odor-carrying particles are the incompletely combusted fuels burned or, in the case of kitchen fires, evaporated in your home. They continue to float in the air and infiltrate porous materials, cracks, and crevices even after cleaning. When they deposit into HVAC ductwork, they can be circulated continuously throughout your house. SERVPRO can use masking agents, granules, and sprays to distract from the smell, but we also continue to improve our response by seeking out innovative technologies.

Advanced Deodorization 

Ways that SERVPRO goes beyond conventional cleaning procedures include the integration of air quality equipment and chemical reaction strategies that change the odiferous particles at the atomic level. Elimination, not covering, the smell is the goal.

Air Scrubbers

Negative air pressure machines seal spaces, using suction to force the airborne and smelly contaminants through HEPA filters before venting to the outdoors.

Thermal Foggers

Heated chambers combust deodorants, causing the resultant fog to seek out the soot particles in the air, on surfaces, and within crevices and porous materials. The fog molecules pair with the soot molecules, rendering them non-offensive in smell.

Ozone Machines

When ozone is introduced, it reacts with and destroys chemicals that cause pungent odors. Inhabitants must evacuate the space treated during the process.

Hydroxyl Generators

Hydroxyls occur when ultraviolet rays react with water vapor (H2O) and oxygen (O2). They rapidly decompose harmful organic and inorganic compounds by dismantling the molecular structure of odors and volatile organic compounds (VOCs). Hydroxyl generators operated by our certified technicians are safe to use around people and pets.

Rely on SERVPRO of Columbia County to work with you to find the answer to odors that remain problematic after fire restoration. Call (706) 868-5441 to schedule an evaluation.

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What to Do Before We Arrive for Water Extraction in Augusta

1/3/2020 (Permalink)

SERVPRO team member extracting water from a hallway carpet Our team of professionals will help reduce the amount water loss in your home.

Small steps you can take before we arrive

As a homeowner, there are some steps you can take to reduce the amount of water loss that you suffer in your home before our team from SERVPRO arrives. For example, turning off the water supply to your home when there is damage stemming from a burst pipe or a busted supply line is an excellent place to start.

Other things that you can do before we arrive to assist with water extraction in Augusta is to pick up small items from the floors to save them. This includes items like rugs, smaller accent tables, benches, and decorative elements to keep them from becoming saturated with moisture. It is also best to be mindful of anything that may not be colorfast where ink could transfer onto other materials, including magazines, books, and newspapers. 

No matter what steps you take before SERVPRO arrives, safety is paramount. If electronics may have suffered water damage, never try to test them. You can speak with the team coordinator at SERVPRO regarding any potential safety concerns regarding electronics and more.

Once SERVPRO arrives on the scene, our extensive training and experience shine as we assess the level of water damage and quickly formulate a plan for water extraction. We must act swiftly and carefully to mitigate the damage and work to save you the costs involved in a significant water loss. We use specialized equipment such as pumps, vacuums, and air movers to ensure that all of the moisture is removed from the home so that the rebuilding process can begin. 

Because of materials such as sheetrock wicks water so quickly, SERVPRO removes any damaged areas and replaces it with all-new sheetrock. We provide homeowners with a smooth transition into any necessary repairs so that you can get your home back into its preloss condition as soon as possible. 

SERVPRO of Columbia County is available to help local property owners with water extraction 24 hours a day, 7 days a week. All you have to do is give our team a call at (718) 868-5441, and we make it “Like it never even happened.”

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The Untold Story on Augusta Water Damage Remediation that You Must Read

12/29/2019 (Permalink)

water pipe leak in gypsum ceiling of interior office building Make sure to have any water damage in your office building taken care of right away before secondary damages can occur.

Get Commercial Water Damage Cleanup for Your Augusta Waiting Room

Between 2013 and 2017, 1 in 50 homeowners filed a water damage claim each year. This 2.05% frequency is a more than 50% increase from the 2005-2009 rates, which hovered around 1.44% per year. Despite other types of claims decreasing in frequency, water damage claims have only increased their rates of occurrence. This can mean more costs for businesses affected by water damage without thorough professional mitigation that is focused on preserving structures and assets.

If a waiting room or lobby in your Augusta practice has been affected by commercial water damage, IICRC-certified professionals from SERVPRO are ready to assist you in restoring your business to a preloss condition. Technicians and franchise owners alike receive extensive training in water damage mitigation to ensure that you can go back to business as usual. 

What Not to Do When Commercial Water Damage Strikes Your Business

Avoid removing water with a standard household vacuum cleaner. While these vacuums are useful for cleaning everyday dirt and debris off of carpets, they are not made to handle water and can easily be broken or short-circuited.

Do not use electronics in the affected area. Using electronics near water-damaged walls or floors can cause appliances to short out or otherwise fail. Using appliances in areas where outlets have been affected by water can significantly increase the risk of further disaster.

Do not lift carpet without professional help. Not only is wet carpet extremely heavy, but it is also 50% weaker than when it is dry. Doing this on your own can hurt you during lifting and also put you at risk of sustaining injury from tacks holding carpeting to the floor.

If you see mold, do not touch or disturb it. Not only is mold capable of causing health effects, but it can spread very quickly if you make contact with it or spread spores through the air while attempting to clean on your own.

Avoid entering rooms with standing water until electricity has been turned off. If a bathroom leak or other severe water-related disaster has occurred with the electricity still on, turn it off as soon as possible to minimize risk.

How SERVPRO Can Help

When you call SERVPRO to eliminate water damage from your lobby or waiting room, they can come in with their own equipment so that yours stays intact. Technicians have a wide variety of extraction equipment available, from rovers and large pads made to suck water out of carpeting, to extraction wands for removing water from hard-to-reach areas. 

SERVPRO of Columbia County supports local businesses by ensuring any disaster looks, "Like it never even happened." Call (706) 868-5441 for a commercial mitigation team today. 

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