Recent Posts

Storm Restoration Experts are Only a Call Away

8/26/2021 (Permalink)

Flooding basement has SERVPRO equipment to help dry the structure and cement flooring After local flooding, water in a basement is extracted and SERVPRO® equipment is placed to help dry the structure.

IICRC Means Your Local SERVPRO® is Ready to Answer Your Call

As leaders in the storm and water damage industry, our crews undergo IICRC training to gain certifications to expertly restore your home after damaging storms.

What is IICRC? All SERVPRO® of Columbia County crew members are held to IICRC standards which determines the capability of crews to be able to restore your property to preloss condition through the “WRT” course. WRT stands for “Water Damage Restoration Technician” and is a course that teaches personnel to perform remediation work and knowledge of effects and techniques for drying structures.

Advanced Equipment Gives Insight

Additionally, SERVPRO® of Columbia County crews are equipped with advanced equipment such as moisture meters and thermal imagining cameras. Thermal equipment helps our crews shed light on what is beyond sheetrock and insulation by indicating what is wet and needs further invasive measures to be completely rectified after a water caused by storm damage.

Moisture Detection & Measurement Equipment

Our teams rely on equipment and a large knowledgebase to identify, measure, and monitor your homes moisture levels after a storm. Furthermore, our teams have access to extraction equipment that is typically used when first responding to a storm loss. Often strong, wind-driven rain intrudes into homes during storms and causes water damage to your home. To fix moisture in your home, even after extraction is complete, extended drying is sometimes needed. We accomplish drying your property using our drying equipment such as air moving fans and dehumidifiers that help control the environment and dry the structure quickly.

Although flooding and storms like hurricanes are not common for our Augusta area, knowing that your local SERVPRO® is capable of handling large scale disasters is important.

Need SERVPRO®? Call your local SERVPRO® of Columbia County at 706-868-5441.

What Happens After I Have a Fire In My Columbia County Home? Call SERVPRO®!

8/25/2021 (Permalink)

Green SERVPRO dehumifier in a room affected by a fire damage, ceiling is exposed where you can see subfloor Has your family experienced a fire damage? Call SERVPRO® of Columbia County for help at 706-868-5441

After 911, Call SERVPRO® of Columbia County

After the firefighters have left your residence and you are looking at the carnage the fire created, SERVPRO® of Columbia County knows how overwhelming that situation can be. Most homeowners feel that extinguishing the fire was the easy part. But here at SERVPRO® we help you take back control that the fire may have taken from you. Here are a few “first steps/tips” we advise you and your family to follow until our SERVPRO® technicians and crews arrive on scene:

  • Limit excessive movement in your home to avoid soot particles from spreading and creating unnecessary additional damage.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo or clean carpets or any upholstery.
  • Do not send clothing to a dry cleaner, as washing clothing improperly after a fire can set the odor in permanently.
  • Coat any faucets, trim and appliances with petroleum jelly or oil.

How Do I Know SERVPRO® Can Repair the Damage the Fire Created?

When calling SERVPRO® expect to begin scheduling cleaning and restorative procedures. At SERVPRO® of Columbia County we have the capability to restore your soft contents in our Esporta Wash System. The Esporta is an professional, commercial grade wash system that helps to restore soft contents such as clothing, bedding, drapes, uniforms needed for school or work, leather handbags, delicate items such as feather boas and more all to preloss condition. Once your items begin the process of restoration, through the use of SERVPRO®-grade detergents and agents, know that SERVPRO® also offers these services:

  • Upholstery, Carpet, Drapes and Blinds Cleaning
  • Deodorization
  • Move Outs and Contents Restoration

Need to give SERVPRO® of Columbia County a call to restore your Evans home?

Call us now at 706-868-5441 to speak with our office team about scheduling a consultation. We’re Always Here to Help.®

Pipe Burst in Grovetown, GA SERVPRO® of Columbia County Can Help

8/24/2021 (Permalink)

Green SERVPRO van outside of residential home in Columbia County, GA Our Excellent Team of Professionals are Ready to Answer Your Emergency Call 24/7!

Grovetown is Growing

Grovetown is an ever-growing city with idyllic neighborhoods, commercial business growth, and the increasing need for more infrastructure. With such a high growth rate, Grovetown’s need for SERVPRO® of Columbia County services has also increased. New home builds have been a significant source of reported water leaks. Newer homes are far from expected to have a water damage, which may be a contributing factor as to why new homeowners do not look for warning signs.

Common Signs of Water Damages

A few common signs that a new homeowner should watch for to combat potential water damage instances are the following:

  • Buckling Flooring could raise the concern of moisture in your crawlspace.
  • Standing water in your crawlspace.
  • Wet insulation.
  • Mold growth in your crawlspace or closets.
  • Dark or wet spots on sheetrock on walls and ceilings.

These warning signs are for any homeowner to watch for to protect their property. Another healthy practice for any homeowner is to conduct routine expectations of your home to be able to help pinpoint when any potential issues have occurred.

Fixing the Mess Left Behind from a Pipe Burst

A pipe burst or leak in your home can lead to extensive damages and as a homeowner, avoiding damages altogether should be the goal, hence routine structure checks on your home or business. At SERVPRO® we understand that your home reflects you, and if your home is affected by a water damage, you would want your home restored to preloss condition. If you find yourself amid a water damage incident, trust that SERVPRO® of Columbia County crews will aim to restore your home completely.

Think You Need SERVPRO® Services?

Call our office at 706-868-5441 to ask advice and to schedule your consultation appointment.

Why SERVPRO® Equipment and Crews Are Vital in The Water Restoration Industry

8/24/2021 (Permalink)

Yellow mositure meter reading equipment against a grey wall being used to determine if the sheetrock is wet Moisture Detection Equipment like pictured is used daily by SERVPRO® crews to monitor the drying process

What 1-4-8 Response Times Mean for You

SERVPRO® of Columbia County professionals are dedicated to catering to your emergency 24 hours a day, 365 days a year. When you experience a loss, within 1 hour of contacting SERVPRO® our crew members will contact your insurer to arrange for service. Within 4 hours of the initial loss, our team will be on-site to start cleanup and restoration to your property. Finally, within 8 hours of arrival, a briefing of the scope will be communicated with your adjuster. SERVPRO® removes the stress of waiting on a contractor for days and promises a hand holding experience.

How SERVPRO® Makes It "Like it never even happened."®

Now that you know how available our team and crew members are to you, let’s get into the science behind the drying, and why the SERVPRO® process is successful. SERVPRO® crews understand that using the proper equipment makes a huge difference in reducing claims loss expenses. That is why we have studied Psychrometry. “What is psychrometry” you ask . . . Psychrometry is the study of air and its properties.  At SERVPRO® we use the properties of temperature, humidity, vapor pressure, and dew point to measure and evaluate air conditions in a structure. This method of manipulating the air conditions enable our crews to create the proper atmosphere for more efficient drying.

Advanced Equipment Takes Away Guess Work

Since we now know the science behind the SERVPRO® process, let’s dive deeper into the equipment our crew chiefs and technicians use to execute each job to restore your property to preloss condition. SERVPRO® uses moisture detection equipment to gain a better understanding of what is beyond sheetrock and insulation. Moisture detection equipment uses thermal imaging to decipher and mitigate the need to remove materials to see potential threats of moisture that could later cause microbial growth.

Need to Schedule a Consult?

Call our office at 706-868-5441 to speak with a representative about scheduling – We’re always Here to Help.®

How SERVPRO® of Columbia County Emergency Ready Profiles Save Businesses

6/18/2021 (Permalink)

Image of a location pin marker with a SERVPRO house logo Need Your ERP? Call us for scheduling at 706-868-5441

Water Damage Bringing Your Business Down? We Can Help!

No business owner wants to undergo the process of restoring a business from a water damage – But, when the unexpected happens, We Can Help.

Follow Our Pro-Tips:

First, make it second-nature to look for warning signs.

What does this mean? To be aware of your surroundings. Make it routine to check on refrigerator leaks, watch for loose pipe fittings that may drip, this could be a warning sign of a pipe burst that could cause extensive damage.

Second, begin to familiarize yourself with your building’s structure.

What does this mean? Knowing where shut-off valves are for both gas and water can mean the difference between a small water cleanup Evans or, having to stop business operations because of the large-loss water damage needs to be mitigated and restored.

What SERVPRO Can Do To Prevent Water Damage

SERVPRO® of Columbia County has the knowledge and capability to walk you through your buildings structure to identify shut-off valves for both gas and water. The more you familiarize yourself with the help of a professional restoration expert, the more equipped you will be when a water damage occurs.

SERVPRO® of Columbia County offers our Emergency Ready Profile. This program is designed to help you identify potential problem areas of your building for emergency response, familiarize you with your building, familiarize a SERVPRO representative with your building’s structure, and equip you and your team with our ERP App that includes all structure and contact information; All to hopefully prevent future extensive damage.

How an ERP Can Help You & Your Business

  • Locating & Marking shut-off valves. This means quicker response times to shutting off water causing damage at the source.
  • Excessing your opportunity to familiarize yourself with your building helps with safety in the event of an Emergency.
  • 24/7 Access to the ERP Information through our ERP App.
  • 24/7 Access to contact information for on-call Emergency contacts, HVAC, plumbers, maintenance staff, and other preferred vendors.
  • Upon ERP completion, your SERVPRO® representative will be familiar with your building and can easily direct SERVPRO® crews in the event of an emergency call.
  • Taking the time to complete your ERP = Less Time Later Spent Trying to Regain Control of Your Business After an emergency call.

Could You Benefit from an ERP? Call us!

Our representatives take pride in being able to equip you with the tools necessary to take control after an emergency such as fire or water damage. To be proactive, call our office at 706-868-5441 to schedule your Emergency Ready Profile.

We Have The Experience And Training To Restore Your Augusta Home After Fire Damage

6/17/2021 (Permalink)

Fire damaged room If you need professional assistance with fire damage, Call in the experts at (706) 868-5441. We are always available to help you!

Applied Knowledge To Fixing Fire Damage To Your Home In Augusta

Whether big or small, fire can have long-lasting effects on your home and its contents. The flames themselves, along with water and chemicals used to suffocate them, all leave an imprint on your walls, flooring, and furniture, not to mention your emotional well-being. Eliminating the effects of fire damage is best left to professionals who are used to applying scientific principles to return your home to mint condition promptly. Even the savviest homeowners may find themselves at a loss when faced with the gravity of the situation. 

Fire Damage Restoration

Our team at SERVPRO best serves fire damage to your Augusta home. Our rapid response team is available around the clock to tend to your emergency. All you need to do is place the call. Well beyond our availability, it is our industry knowledge that sets us apart. Our technicians train in the most advanced remediation techniques, and we are ready to apply these principles to your benefit. 

Smoke Damage

When removing soot stains from your walls and surfaces, our SERVPRO team members will apply their knowledge in establishing an action plan. For instance, they may raise the temperature in the room to accelerate the reaction between cleaning agents and residue, or they may use water pressure for thorough stain removal. Our knowledge of each chemical's strengths and application is to your advantage in preserving your home while achieving a complete clean-up. 

House Fire Clean Up

If the fire was extensive, we might not be able to salvage everything in your home. When this is the case, we work with you to properly dispose of burnt and charred materials. We also coordinate so your home is ready for any contractors that need to come in and perform further repairs. Our long-standing experience in the field provides us with a knowledgeable framework to guide our actions. 

As tempting as it might be, leave any fire damage repairs to the experts. At SERVPRO of Columbia County, we provide top-quality services when you are in need. Just call us at (706) 868-5441, so we may help you close this chapter and leave your home "Like it never even happened."

Is Water Damaging the Foundation of Your Augusta Home?

6/11/2021 (Permalink)

SERVPRO Contact us Contact our team of experts at SERVPRO for assistance with water damage remediation services in your home.

Moisture Retention in Concrete Slab Foundations of Augusta Homes

Many of the newly constructed and aging homes of Augusta have concrete slab foundations instead of crawl spaces. This base has become a standard in construction for its simplicity and less time spent constructing supports for the house and encasement for the crawlspace. However, for as less likely that groundwater can pool beneath your home like it can with the alternative, there are still potential water concerns for concrete slabs that every homeowner should know.

Identifying problems with your concrete slab and potential water damage that could affect your Augusta home, as a result, might seem more complicated than it is. Most residents can see the outside perimeter of their concrete slab, allowing you to see compromised areas. Our SERVPRO team has witnessed how water damage can adversely affect concrete, as it can do the same thing to blockwork foundations for basement walls in other areas.

As concrete remains perpetually exposed to groundwater and moisture, the slab itself begins to allow moisture penetration and absorption over time. Water saturation of your concrete foundation can cause multiple problems for your house if it does not get corrected. The first of these concerns is the degradation of the concrete itself over an extended period, eventually causing the solid slab to split, crack and separate from itself. A foundation split into two parts can cause significant structural concerns for the house sitting on top.

Moisture penetration can also lead to mold growth for the exposed flooring supports and main level structural elements near the damp base of your property. A spreading organism like this can pose potential health effects for exposed humans and pets and degrade and ruin construction materials hosting a colony.

Our SERVPRO professionals can help assess the situation with your concrete slab and offer diversion solutions for water and work to pull the moisture from this slab to prevent structural failures or microbial growth.

If you suspect water penetration and saturation of your concrete foundation, give our SERVPRO of Columbia County rapid response team a call today at (706) 868-5441.

Pipe Burst After Business Hours

6/8/2021 (Permalink)

Commercial Business room with water damage and carpet flooring has drying equipment placed Pictured: SERVPRO commercial drying equipment restoring a business to preloss condition.

Expect the Unexpected: Commercial Water Damage

Unforeseen accidents can leave your business at a standstill if you don’t select the right company to help cleanup the mess. If a pipe bursts after-hours you could have a mess of disintegrated ceiling tiles, saturated product, and commercial flooring and sheetrock could be experiencing stress from water damage.

Luckily, SERVPRO® of Columbia County is available 24/7/365 to answer your emergency water damage call. Our crews are always ready to help when disaster strikes. Water damage is something you may not be able to fully plan for, but you can equip yourself with a knowledgeable team that can help mitigate water damage issues.

Commercial Water Damage Removing Water

When water damage strikes, know that our teams can help extract unwanted water and can dry the structure through controlling the environment using drying equipment and dehumidifiers. To remove water properly, our expert crews use the following processes:

  • Place drying equipment to extract excess moisture from the walls and flooring.
  • Both wet and dry vacuums are used along with attached pumps to dry the structure more quickly
  • Portable pumps and extractors may be used as well.

Fixing Commercial Carpet Floor Coverings

Low, commercial-grade carpeting and carpet pads are used in an endless number of commercial businesses. They are an ideal option for commercial flooring but can pose a hurdle when a water damage strikes your business. However, SERVPRO® of Columbia County is capable and experienced in managing a water loss over carpeting. Methods such as “floating” carpets can be a useful tactic to help dry both the top of the carpet pad and bottom of the carpet floor covering.

Need Commercial Water Damage Help? Want to Learn More?

To best serve you is our ultimate goal. We achieve this by quickly and properly restoring your businesses to preloss condition. Call our office at 706-868-5441 or visit our website by clicking here!

What to Expect After a Martinez Water Damage?

6/2/2021 (Permalink)

Kitchen with wood flooring has green Servpro air moving equipment placed to restore flooring after a water damage. After this beautiful kitchen had a water loss, SERVPRO drying equipment was placed to help salvage their hardwood flooring.

Water Damage Stage - Where Are You At?

Every water loss is unique in how the loss occurred, type of materials affected, and to amount of square footage on-site was disturbed. The single most important factor to restoring your home is a fast response time. We encourage you to communicate when your water loss first occurred to your local SERVPRO® of Columbia County team so we can determine the stage of potential damage your property has undergone.

Water losses demand a fast response to resolve most of the damage within the first couple of days, and this involves multiple mitigation tactics. Through notifying your insurance company and SERVPRO® of Columbia County promptly, you place your home on the road to being restored properly and efficiently.

Restore – Not Replace!

Protecting your property and your belongings means selecting SERVPRO® of Columbia County’s in-house restoration team to clean both structure and contents. We aim to Restore – Not Replace. For you, this may mean that there could be very minimal structural changes during your water loss Martinez process such as only removing baseboards, or only some pieces of flooring pulled to properly dry the structure.

Because of our advanced technology, we can mitigate quickly and more efficiently while being less invasive.

Protecting your property and your contents often involves several steps. After discovering the stage your property is at; we can begin one of the following process solutions to restore your home:

  • Extraction – Removes standing water trapped in your home using multiple different attachment tools and high-powered extraction machines.
  • Controlled Demolition – When specific materials are too damaged and wet to dry and still retain the proper structural integrity of your home, our crews begin a process of 'controlled demolition' where they, along with your insurance determine the damages, then discard these damaged elements of your home to prepare for replacement.
  • Content Management – We aim to protect your belongings. As a method to do such, our teams work with your insurance to sort through and determine what is salvageable for restoring your items to preloss condition. Items we specifically search for restoring are often keepsakes, heirlooms, and other sentimental items.
  • Repairs – Often water losses occur not from negligence, but from broken plumbing or sink fixtures. If this is the case for your home, repairs may be a necessary part in the restoration process.
  • Cleaning – Typically as a last step in our process, the Cleaning Stage helps your home to appear "Like it never even happened."® Part of the Cleaning Stage is to remove any debris and clean the structure to remove any hazards on-site.

Experienced a Home Water Damage Martinez? Give our SERVPRO® of Columbia County team a call at (706) 868-5441 to start mitigation after a water loss in your home.

Why Does Flood Damage Restoration by SERVPRO Improve Outcomes in Evans Properties?

6/1/2021 (Permalink)

SERVPRO Equipment and technician When the water comes inside, we have the equipment to take it out. Call us today!

SERVPRO Dedicates Adequate Resources for All Tasks during Water Damage Repairs

On discovering floodwaters in your Evans home, you should not hesitate to take action. The kind of action you have to take varies depending on the type of flood damage. Apart from groundwater entering the lower levels of your home, roof leaks can leave other areas of the property inundated. 

Responding to flood damage in Evans requires different approaches, whether it is stripping sheetrock from walls to access the studs, removing porous fixtures such as carpets and pads, or cleaning soiled areas. A professional team like SERVPRO is comfortable handling any of these aspects since we have diverse expertise and equipment needed to handle each task. 

With our assistance, it is easy to accomplish tasks such as 

  • Sewage cleanup
  • Basement flooding cleanup
  • Ceiling repairs from water damage

When sewage or other biohazards are involved, flood restoration requires controlled demolition to remove all porous materials affected by the water intrusion since it is impossible to clean such materials to sanitary levels even through deep cleaning techniques. Our SERVPRO technicians remove or cut off drywall panels a few inches above the waterline, exposing the porous materials within the wall cavity for easier removal. Removing wall panels also helps create room to dry studs and other support elements protecting the house's structural integrity.

Sanitizing the areas affected by the floodwaters or halting any microbial growth process is necessary. Our SERVPRO technicians spray EPA-registered disinfectants on all surfaces. We also apply antimicrobial products that help inhibit mold development.

SERVPRO of Columbia County offers the best help after flood damage. Call us at (706) 868-5441 to help you fix any issue, “Like it never even happened.”