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Fire & Water - Cleanup & Restoration

Archived Blog Posts

My Bakery is Flooded. What Can I Do?

6/15/2020 (Permalink)

Bakery display counter.  Baked goods on view SERVPRO can quickly remediate water damage to your bakery.

Call SERVPRO of Columbia County For Water Removal Services! 

Sudden accidents can leave your Augusta bakery in need of water removal services in mere seconds. For example, envision a scenario where a pipe burst in the ceiling of your store. Water can quickly leak down your walls, pooling on the tile floors and making your store inoperable.  

Suddenly finding your Augusta bakery in need of water removal services can be overwhelming. You may worry about the expensive kitchen equipment and the rust that could form due to the exposure to water. You may worry about the structural integrity of the building materials in your shop, such as the framing and drywall. No matter the concern, trust SERVPRO to help you. We're water damage experts.  

The Pipe Burst During Closing at Eight PM, Can You Work Through the Night?  

Here at SERVPRO, we're available when you need us. For this reason, we are:  

  • Open twenty-four hours a day, so we're available when disaster strikes 
  • We operate every day of the week, including Sundays
  • Our technicians are available to work whenever you need us, day or night, for your convenience  

No matter the time or the day of the week, we're here for you. SERVPRO understand that water damage waits for no one, and your schedule is as busy as ours is. Foot traffic is essential, and it is our goal to restore it as soon as possible.  

What Can You Do to Remove the Water from My Industrial Kitchen?

We understand you would be concerned about the longevity of your industry-grade equipment. For this reason, SERVPRO uses advanced technology to remove water damage from your property. To remove water damage, we can:  

  • Set up portable pumps and extractors
  • Use wet/dry vacuums along with running pumps, to speed up the removal process 
  • Use drying equipment to extract excess moisture from your kitchen swiftly  

It is always our goal to leave you feeling, "Like it never even happened."  

If your store needs water removal services, get them today. Contact SERVPRO of Columbia County by dialing (706) 868-5441. No matter the time of the day, we're open.  

More about Augusta.

We Had a Pipe Burst – How Can I Start the Cleanup?

6/2/2020 (Permalink)

SERVPRO restoration equipment being used in water damaged room A burst pipe can quickly cause a lot of water damage. Call SERVPRO for fast, effective remediation.

SERVPRO Acts Quickly in Evans to Help You with Professional Water Mitigation 

Many people think that water damage to the home only happens with a storm or flood. However, a burst pipe sends a massive amount of water throughout your interior within minutes. Because of the nature of the emergency, it needs attention as soon as possible. Whenever you are faced with such a crisis in your Evans home, having expert technicians on speed dial gets you the prompt response. This immediate attention to the water damage is where SERVPRO is available to help, and we are available 24/7 for emergency water cleanup and restoration services in Evans

Can I Clean Up the Water with My Wet Vac? 

Professional water mitigation in Evans is elemental for protecting the structure of your home and all contents whenever you have a burst pipe. Even though this is clean water, it migrates to dry spaces and leaves behind hidden pockets of moisture. It could lead to a wide variety of secondary damage if not addressed with the right techniques, including: 

  • Drywall that deteriorates and begins to crumble
  • Wood framing that begins to warp
  • Metal supports that start to rust and corrode
  • Hardwood flooring that begins to cup and buckle
  • Ceiling tiles that begin to sag and breakdown
  • Wallpaper or paint that begins to blister or peel
  • Subflooring that begins to weaken and deteriorate 

Are There Timeframes on Water Cleanup? 

Water mitigation must take place promptly to keep secondary damage from occurring throughout the loss zone in your home. Never take your time to begin the cleanup, or the effect of the water loss becomes immense. Our experts at SERVPRO know all the standard timelines to follow and what to expect the longer that water sits stagnant within the home. Even waiting for a few hours can lead to extensive and irreversible damage in some cases. The timeframes for the onset of water damage include: 

  • Within Hours –Water migrates from the point of origin and begins to saturate structural components and contents. Carpets and other floor coverings become stained from finished or painted furniture. Items throughout the home, including electronics, documents, pictures, and books, are in immediate danger before they become ruined.
  • Within 24 Hours –Water causes any plaster or sheetrock in your home swells and crumble. Upholstery on your furniture may stretch to the seams ripping point while the padding takes on moisture. Wood furniture warps and any metal items begin to tarnish or rust. This period is when the mold can set in.
  • Within a Week –Window and door casings become distorted. Laminate flooring may delaminate, or hardwood flooring warps. Any wet carpeting becomes a breeding ground for mildew and mold, starting to take over other organic surfaces.
  • Past a Week –The growth of bacteria and mold poses a real hazardous threat. The building's overall structural integrity becomes compromised and multiplying the expense to restore the home. 

What Does Your Team Do for Water Mitigation? 

We have crews ready to go day or night, which allows us to arrive at your property in as little as four hours or less. Once we arrive, the crew chief begins the assessment, and we investigate the Evans water damage. This initial assessment is crucial within the first couple of hours after the burst pipe incident. It allows us to use our specialized formulas and training to implement a plan that allows for efficient water removal and drying services. Our IICRC-certified team arrives with our Green Fleet of trucks, which come loaded with all of the latest technology and equipment for water restoration. 

How Can You Find Where the Water Went? 

Moisture travels to dry areas following the path of least resistance. The liquid can keep working on breaking down the structural and building materials if moisture areas are not found and dried. Our technicians use a variety of tools for finding moisture, including: 

  • Moisture sensors
  • Moisture meters
  • Thermal imaging 

We gather data on all moisture within your home so that our Applied Structural Drying (ASD) technicians can select the best tools to meet drying goals. We use psychrometry to determine drying rates and the number of air movers and dehumidifiers to place in each room within the water loss zone. Similar materials are then tested in an unaffected area of the home to match humidity levels. 

Whether you have a small water mitigation project or a water loss that is much more involved, we have the crew, experience, and equipment to get the job done quickly and efficiently. To have a team deployed to your home as soon as possible, call SERVPRO of Columbia County at (706) 868-5441. We are Faster to Any Size Disaster! 

How Can I Get my Hard Wood Floor in Evans Repaired After it Suffers From Flood Damage?

5/28/2020 (Permalink)

water damaged home If you ever notice any of these problems occurring after your wood floors get wet, call SERVPRO of Columbia County at (706) 868-5441 24/7.

SERVPRO Can Conduct Procedures That Can Repair your Wood Floors Inside your Evans Home

If the rain ever starts to build up and get deep outside your house after a severe thunderstorm blows through the Evans region, it is possible that water will find its way into your home. If moisture enters your structure through your lower door seals or from the ground, there is a chance that your hardwood floors could get negatively affected.

When restoring flood damage inside your Evans home, our SERVPRO technicians utilize their knowledge of how moisture reacts to different materials to dry them properly. Two major variables that determine how much damage is made to materials are permeance and exposure time.

    •    Permeance- The permeance of an item refers to how easily water vapor can pass through the material.
    •    Exposure Time- The amount of time the material has been in contact with moisture also determines the severity of the issues. Since the longer materials are exposed to moisture, the worse problems get, it is wise to respond with water cleanup quickly.

How can moisture affect my hardwood floors?

    •    Warping: All wood contains some sort of moisture content, usually around 10%. When wood absorbs excess moisture, it can expand and cause your building materials to warp.
    •    Buckling: When your hardwood floorboards expand, they can push up against each other and cause the joints to buckle. The amount of buckling that can occur depends on how much moisture is absorbed and the type of material.
    •    Cupping: This occurs when water is absorbed from the bottom and sides of the wood. The edges of the wood can raise or cup, which can often be sanded down if needed.
    •    Crowning: This can happen when the top of the wood holds more moisture than the bottom and the sides. When this happens, the wood can arch and create a bow shape in the middle.

If you ever notice any of these problems occurring after your wood floors get wet, call SERVPRO of Columbia County at (706) 868-5441 24/7.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/27/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Augusta, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Columbia County today at (706) 868-5441 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How Do I Clean Up My Evans Stairs After a Fire?

5/27/2020 (Permalink)

Staircase in entryway of home Many homes in our area have beautiful staircases. Should fire happen, call SERVPRO to restore your home.

After a Fire, You Need Professional Help from SERVPRO to Restore Your Evans Home  

When a fire happens in a home, the key to lessening loss is to engage a professional service to mitigate the loss. If incorrect cleaning methods or agents get used, it can result in more significant losses to the structure and contents.  

What Do I Do First to Clean Fire Damage Off My Staircase? 

No matter how the fire damage happened in your Evans home and spread to the stairs, they may have restoration potential if the cleanup begins quickly enough. The longer building materials get exposed to water and soot, they can deteriorate. The following factors are determinants if SERVPRO can restore your stairs: 

  • If there is charring to any of the components
  • If the treads or risers have damage from water or heat exposure 
  • The type of construction materials  

In cases where the stairs have carpet and padding, SERVPRO techs carefully remove it to expose the treads underneath. The wood gets inspected to determine the need for extraction of water or drying due to swelling from moisture absorption has occurred. If necessary, the techs can dry the staircase using their equipment before moving on to the next step in the restoration process.  

The technicians have access to a vast array of specialized cleaning agents, particularly for hardwood. While the carpet and padding may have protected the treads and risers on a staircase, the rails may need detailed cleaning to remove all traces of smoke residues. It is vital that cleaners with the power to release the grip of the smoke get used but also do not harm the wood.  

Fire damage needs fast action for the best outcome, SERVPRO of Columbia County at (706) 868-5441 has certified techs available 24/7 to restore your home to its preloss condition.  

More about Evans.

Many Augusta Businesses Including Gyms are Now Closed

5/15/2020 (Permalink)

close up of virus cells on a red background Cleaning and sanitizing are both keys to helping stop the spread of viruses.

SERVPRO of Augusta provides services for companies that are currently closed 

Like many cities across America, Augusta issued an executive order requiring individual businesses to close and prohibitions about social gatherings in groups of greater than 10 people. This time can be an opportunity to deep clean facilities not just as a preventative treatment against this virus but also to perform a renovation and a deep restorative cleaning.   

SERVPRO has been providing fire, water, storm, mold remediation, and cleaning services in Augusta and surrounding areas for many years. We are a certified IICRC company. In particular, our technicians have AMRT – Applied Microbial Remediation training and certificates. Our team is well equipped to assist local businesses in cleaning and applying disinfectants in their Augusta premises during this downtime period. We also provide services for open businesses. 

Whether you are concerned that your business might need cleaning as a preventative service or feel it is time for a complete and thorough cleaning in preparation for reopening, now is the time. SERVPRO can quickly assess your needs and provide an estimate for cleaning your business. 

  • Preventative cleaning for this virus (one-time or repetitive plans)
  • HVAC cleaning
  • Carpet cleaning
  • Mold and other microbial remediation
  • Deodorization
  • Advice concerning your cleaning needs 

Call us for an estimate! We are available 24/7/365, in the Columbia County area at (706) 868-5441. We're SERVPRO of Columbia County, and We're Faster To Any Size Disaster. 

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Is It True It Can Take Up To a Month To Dry My Evans Flooded Home?

5/8/2020 (Permalink)

SRVPRO water restoration equipment drying water damaged floor We are equipped and trained to handle your water damage restoration needs.

Bring in SERVPRO to Remove the Water and Quickly Dry Your Evans Home 

Flash floods are a threat throughout the year in this part of the State. There are steps that homeowners can take to minimize the potential for flood loss, so there is no way to 100% avoid it. The best action to take is to bring in a professional restoration services company if it does happen. DIY efforts to dry your property can lead to exposure to harmful elements in the floodwater as well as secondary issues such as mold or ruination of building materials due to the lack of complete water extraction and fast drying. Plus, it can take weeks to dry your Evans home using regular household fans.  

What Should I Do to Get Fast Flooding Removal Done in My Home? 

Even though grade around the property gets directed away from the house, the gutters inspected are in good working order. The seals around doors and windows are intact, and Evans's home with flooding needs removal using professional equipment. Consumer-grade wet/dry vacuums and standard box fans can not cut it. 

No Standing Water? Your Home Probably Still Needs Extraction 

When floodwater enters a home, even half an inch of water can do a considerable amount of damage. The migration path of the water can lead under floors, behind walls and under appliances and other furniture. It is impossible to track the migration path visually, and SERVPRO technicians rely on a diverse array of moisture detection equipment to get the job done, such as:  

  • Thermal imaging
  • Moisture sensors
  • Infrared cameras 
  • Flir imaging 

What Typically Needs Removal After Contact with Floodwater? 

One of the deciding factors for whether or not an item has the potential for restoration gets primarily based on whether or not it is porous. The majority of porous items in a home do not have the potential to get returned to a sanitary standard for reuse.  

  • Sheetrock wicks the moisture rapidly and begins to deteriorate. Fortunately, in most cases, only a portion of the building materials requires removal to dry the framework of the home. This removal makes the repairs afterward as simple as fitting in a replacement piece of sheetrock and sanding down before priming and painting to match. 
  • The flooring of many types in local properties is often the biggest loser when it comes to flood damage. Carpeting almost categorically across the board requires removal and disposal as a biohazard after extraction of the water to make it lighter and safer to handle.  
  • Hardwood flooring may not be a loss if cleanup efforts begin quickly enough after the first water event in the home. The boards may warp and cup, but often can get returned to their original shape through the use of drying applications such as drying mats. Sometimes the boards need to get slightly sanded and refinished for a full restoration.  
  • Glue-down carpet and tile usually lose their adhesion to the substrate after prolonged exposure to water. In some cases, depending on the construction materials, tiles may get cleaned and disinfected for reuse.

Handling Home Contents Affected by Flood Loss 

It can be frustrating to see that a mere inch of floodwater that entered an Evans home can cost a homeowner a favorite sofa. However, once the water gets absorbed into the interior of upholstered furnishings, it rarely has restoration possibilities. 

Hardwood furniture can get cleaned using different techniques such as immersion cleaning and agents specifically designed for use on wood. One of the downsides of wood furnishings with exposure to water is when joints crack from the wood's swelling. In those scenarios, the piece may be a loss.  

As items get removed from the loss area, SERVPRO techs look over items and move them to a staging area for cleaning. They utilize different methods for disinfection, such as immersion cleaning, where the article is fully submerged in a cleaning solution that works to remove bacteria. The result is a sanitized item ready for reuse in the home.  

Final Steps in Flood Loss Mitigation 

After drying the property, SERVPRO techs verify that drying goals got attained and then do a final wipe down over the loss area. At this time, any odor control methods needed gets deployed to ready the property for any needed repairs.  

SERVPRO of Columbia County at (706) 868-5441 handles any size flooding removal needs your home might have. Contact our certified technicians 24/7 to return your home to its preloss condition.

Where Do I Begin to Clean Up the Fire Damage to My Evans Kitchen?

4/28/2020 (Permalink)

Fire raging Call us at SERVPRO of Columbia County at (706) 868-5441 if you need assistance with fire and smoke damage in your kitchen.

Calling the Experts at SERVPRO for Fire Restoration in Evans Gets Prompt, Professional Results!

If you have a fire in your kitchen from a mishap while cooking, it can leave your interior with much destruction. Before you even notice something catches fire, the flames move quickly, and smoke fills the kitchen and other rooms within your home. Even if the firefighters extinguish the fire fast, you are still left with a mess of debris, saturated surfaces, and sticky smoke particles.

How Does Your Team Perform Fire Restoration Services?
When you contact our team at SERVPRO, we can come to your home 24/7 to assess your fire and smoke damage in Evans. Not only are we experts in fire and smoke restoration, but we can also make sure that your structural elements are sound.

What Should I Do Immediately After the Fire?
It can be frightening and stressful to deal with a fire in your Evans home, but our team is available whenever you need us. These are some of the initial steps to keep in mind to help you navigate the process:

    •    Ensure that the fire department deems your structure safe for entry after the fire is extinguished.
    •    Turn off the main electrical panel to your home if it is not already done. This helps to safeguard against fires that may spark within the walls due to electrical damage.
    •    Even if the kitchen fire was small, do not run the HVAC system in your home. This can cause the smoke particles to travel through your ductwork.
    •    If possible, close off the fire loss area within your home.
    •    Contact our team of skilled fire damage restoration technicians to assess the fire loss and start the cleanup process.

Why Does the Smoke Residue in My Home Seem Sticky?
The type of smoke residue left after a fire depends on a variety of factors. Our team has different classifications for smoke left after a fire, and we have specialized cleaning techniques to help us address each one.

    •    Protein Smoke – This is most likely the cause of the smoke and pungent odors left behind after your kitchen fire. This residue may be difficult to detect with the naked eye, but it sometimes presents in discoloration on the walls and other surfaces.
    •    Wet Smoke – This happens when there are synthetic materials like rubber or plastic that burn. These fires are often lower in heat and have a strong odor. We use wet sponge cleaning methods to wipe away this sticky smoke residue that tends to smear easily with dry methods.
    •    Dry Smoke – This is often left whenever there are organic materials like wood or paper that burn. This is generally a high-temperature burn that is fast-moving, leaving behind a dry film.

When we come in to assess the damage from fire and smoke within your home, we often use a plan of action that includes several layers of cleaning techniques and equipment. This multi-faceted approach allows us to neutralize these tough odors to leave your home in preloss condition “Like it never even happened.”

What Happens to My Belongings During Fire Restoration?
Our team can work to treat your belongings, either on-site or using our pack-out services. We determine the best course of action depending on the availability of space and the level of damage present.

    •    Pack-Out Service: If your belongings require pack-out services, SERVPRO arrives with all of the packing materials and boxes necessary to move your items off-site safely. Items that have been impacted by tough smoke odors and soot residue may be addressed using our powerful submersion techniques. We also have a range of advanced deodorization tools at our facility that allows us to restore your items carefully.
    •    On-Site Service: We understand how vital it is to you that our items are cared for carefully and efficiently. For on-site cleaning. We can move your belongings and furniture to an area of your home unaffected by the fire. By quarantining off a particular area, our team is able to clean the items without smoke particles and debris impacting other areas of the interior.

Kitchen Fire Tips
After a kitchen fire, it is best to remember that your interior calls for specialized care. Our team of skilled and IICRC-certified technicians is available to ensure that everything is done as safely and efficiently as possible. Please remember:

    •    Do not turn on any of your ceiling fixtures after the fire has been extinguished. There could be moisture around the wiring that could lead to electric shock.
    •    Do not consume any food or beverages found within the cabinets or stored near the fire. Any consumables that might have been impacted by the flames, smoke, water, or heat could be contaminated.
    •    Do not attempt to clean anything on your own without the proper tools and methods. Improper cleaning could cause the fire and smoke damage to set in. Our team knows how to make sure that your walls, ceilings, appliances, and all surfaces are carefully cleaned and restored to like-new condition.

Call us at SERVPRO of Columbia County at (706) 868-5441 if you need assistance with fire and smoke damage in your kitchen. You can reach us 24/7 for emergency service.

For more about Evans click here.

Do I Need To Call A Professional Company To Restore Water Damage At My Augusta House?

4/18/2020 (Permalink)

water damaged home Call SERVPRO of Columbia County at (706) 868-5441 as soon as you notice a problem.

Calling SERVPRO Can Help Reduce The Chances Of Secondary Issues Arising Inside Your Augusta Home

Even during incidences, where only a small amount of water leaks into your house, the moisture can create other problems if it is not removed promptly. Minor water leaks can also be tricky to find and repair. Sometimes, items that got wet will not be visible, but they can still cause problems in the future if not treated.

What Types Of Problems Can Take Place If Moisture Is Not Removed?
Secondary water damage inside your Augusta residence includes any problems caused to your contents and building materials that did not come into direct contact with liquid. Common types of secondary issues include:

    •    Raised Humidity Levels
    •    Stains
    •    Mold Growth
    •    Wet drywall or ceilings

Why Is It Best To Call The Experts For Help?
A professional restoration company such as SERVPRO can utilize their knowledge and skills to find any problem inside your house. We have a variety of methods and equipment at our table that can aid in fixing every issue we find in your entire building to help you restore it to the way it was before, “Like it never even happened.” Our goal is always to reduce the chance of any secondary damage occurring by removing any moisture in your house as quickly as possible using extraction and drying methods.

Why Should I Choose SERVPRO?
Advanced Technology: We have a wide array of professional tools and industrial equipment that we can utilize to make every step of the mitigation process run more efficiently.
Highly Trained Team: Our technicians are trained by the Institute of Inspection Cleaning and Restoration Certification (IICRC) program, and we have a vast amount of experience in handling different situations.
Fast 24/7 Service: We are located nearby, and we can respond quickly after your call 24 hours a day, seven days a week.

Even restoring minor issues caused by a small water leak in your Martinez or Appling residence can be a job best left to the professionals. Call SERVPRO of Columbia County at (706) 868-5441 as soon as you notice a problem.

For more about Augusta click here.

Flood Damage In August

4/9/2020 (Permalink)

flooding in home “Like it never even happened.”

Flood Damage in August Home Needs More Than Extraction and Drying

Flood damage brings more than water into a home. Storms in this area of Georgia can result in high winds damaging roofing that cause leaking, or a tree limb can knock out windows or cause significant loss to a home.

SERVPRO technicians inspect Augusta homes upon arrival for flood damage mitigation to determine the scale of the loss throughout the house. Tracking the path of water migration is an essential part of discovering areas of loss that may otherwise get overlooked if only visual inspections get relied upon.

Stop Further Loss to the Home
When damage to the structure occurs, the techs perform any needed temporary repairs to halt any further entry of water into the home. Commonly done repairs include:
    •    Securing tarps over a leaking roof
    •    Boarding up broken windows
    •    Arranging removal of fallen tree limbs by a local professional

Extraction and Drying
The use of professional-grade tools makes the difference in the amount of water the techs can extract. Afterward, the set up of the drying equipment is where the real contrast between consumer-grade and the SERVPRO machines begins. The centrifugal air movers deliver airflow with such high velocity that embedded moisture rises, and the nearby dehumidifiers capture it.

When wild weather hits, call SERVPRO of Columbia County at (706) 868-5441 for assistance with the cleanup and restoration from flood damage.

For more about August click here.

Proactive Cleaning & Fogging For Coronavirus

3/24/2020 (Permalink)

coronavirus fogging A SERVPRO® of Columbia County team member electrostatically disinfects an industrial space affected by a suspected case of coronavirus.

SERVPRO is Here to Help during this time of need

We would like to take this time to remind our customers that during this time of uncertainty caused by the worldwide pandemic of Coronavirus/COVID-19, we are the worldwide experts at cleaning and disinfecting public/private spaces, homes and commercial places of business.

Specialized Training & Procedures

SERVPRO® of Columbia County is ready to clean and disinfect your home or business, according to protocols set forth by the CDC (Centers for Disease Control and Prevention). We have over 50 years of experience in dealing with various biological contaminants and bio-hazards, and we will go well beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC strongly advises the cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, desks, keyboards, tablets and tables. Other spaces mentioned in the CDC’s cleaning/disinfecting guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products & Equipment

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Our EPA-registered disinfectant will be distributed via electrostatic fogger, which delivers highly compressed air, combined with tiny electrostatically-charged droplets of disinfectant.  These charged droplets adhere well to surface areas (floors, walls, doors, flat surfaces, switches, etc., to give you peace of mind that extensive cleaning and disinfecting steps have been taken.

Call Today for a Proactive Cleaning

If your home or place of business needs deep cleaning services, call the experts today – SERVPRO® of Columbia County (706) 868-5441.

We Act Fast In Augusta After A Fire

3/24/2020 (Permalink)

A kitchen covered in debris after a fire Our trained technicians are prepared for any size fire disaster and are available 24/7. We have the state of the art equipment necessary.

Small Fire, Big Smell

Fire and smoke can be the result of many different things. Maybe you get distracted when cooking and grease fire ensues, or a mischievous teen is playing with a candle in the living room, and suddenly his experiment bursts up in flames. In more extreme cases, an electric malfunction can cause a more significant issue requiring the help of your local fire department. Regardless of the culprit, the smell left behind is often enough to remind you day after day of the event.

In Augusta, fire and smoke damage is best left to SERVPRO. Our team recognizes that the size of the flames is not always commensurate with how much they affect your life. The disproportionate impact is generally evident in the smell of smoke left in your home once it travels through air vents and clings to upholstery and fabrics. Despite your best efforts, the stench may prove to be a worthy opponent, leaving you in need of professional services like ours. As soon as the emergency happens, reach out to our crew and let us begin the restoration process as soon as possible.

Most people do not realize that deodorizing a home takes strategy and know-how. At SERVPRO, we know that ventilation is critical, but we also know that specialized equipment makes all the difference. When we enter your home, we bring tools such as air scrubbers, which utilize carbon filters to remove gases and odors from your home. We may also bring thermal foggers, which contain solutions to prompt a chemical reaction that eliminates the smell, as opposed to covering it. By placing your trust in us, you find yourself with a catalog of deodorizing solutions capable of obliterating the offending smell.

Smoke and fire damage does not need to be massive or catastrophic to disrupt your life. SERVPRO technicians understand the intricacies of each event and apply their expertise to resolve the situation as quickly and effectively as possible. As a homeowner, you are in good hands with our crew. All you need to do is contact SERVPRO of Columbia County at (706) 868-5441 and let us leave your home “Like it never even happened.”

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Why Professional Restoration is Necessary for Water Damaged Dorms in Augusta

3/19/2020 (Permalink)

SERVPRO drying equipment being used on water damaged carpet Do you now how to dry water damaged carpets? SERVPRO does! We are always available to take your call.

Removing Water from Carpets in Your Augusta Dormitory 

With several community colleges and universities here in Augusta, the possibility of water loss incidents and other disasters becomes a nearly constant threat during school semesters. With many of these institutions offering to board for students out of the immediate area, emergencies that involve these dormitories must get addressed right away. Water losses, for example, can migrate quickly from one area throughout the building to affect dozens of residents in the dorm. 

Carpeted floors are one of the ideal flooring options for dorm rooms, but these can pose problems for restoration professionals implementing water removal for Augusta campuses. To avoid prolonged relocation of several students, our SERVPRO professionals must act quickly with removal tools and drying techniques to manage the disaster and prevent any further migration of water loss effects. 

Once students have picked up their belongings from the wet floors and relocated them to a safer area in the building, our professionals can get to work on what needs to happen with removing standing water from the floors. Using wet vacuums and carpet wands, we can remove much of the moisture from short pile carpeting and prepare the flooring for focused drying efforts to come. We can also utilize weighted extractors to push padding and the carpet layer together to squeeze moisture to the surface against the concrete subflooring. 

Floating carpets can be an effective way to preserve the flooring material without requiring removal and replacement. This drying often must be done in several separate stages as individual rooms feature their own cuts of carpeting along with the longer solid strip found in the hallways. By placing a centrifugal air mover between the top layer and the padding, the forced heated air can maximize evaporative drying. 

When water losses occur at your dorm, our SERVPRO of the Columbia County team can help with sound equipment and experienced professionals. We understand how many students can become affected by migrating water, so we can ensure that we respond quickly 24/7 to these emergencies. Contact us anytime that you need us at (706) 868-5441. 

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Did Water Damage Cause a Foul Odor in Your Augusta Home?

2/28/2020 (Permalink)

Woman holding nose due to foul odor Don't let water damage cause foul odors in your home. Call SERVPRO!

Leaving the House Smelling Fresh after Completing Water Removal in Augusta 

One common outcome after water spills affect property is a bad odor. When a loss affects a large section of the property, it is hard to tell what smells or the source point. The water restoration process determines whether smells develop or not. Professional removal by SERVPRO helps deal with odors.

Understanding how odors develop helps ensure the water removal process in Augusta involves steps that counter such outcomes. Our SERVPRO technicians understand the effect of time in the development of odors, which is why we take every step possible to expedite the removal process. We use powerful pumps to extract standing water from the property. We also remove porous materials such as carpets and pad from surfaces since they tend to hold moisture. We also assess these materials, especially the pad, to determine whether replacement is necessary.

One common odor source is the microbial growth process. Even fast extraction of water cannot stop this since it takes time to dry the wet materials, and microbial growth starts within 24-48 hours. Our SERVPRO technicians apply antimicrobial agents on surfaces after extracting water to slow down or stop any microbial growth. Such measures allow us to perform the drying process at a reasonable pace without worrying about microbial development. Standardized drying helps solve a different set of problems, including preventing warping, cracking, or other problems in materials such as wood.

Water removal involves cleaning since water spills spread debris and soil surfaces and contents in other ways. The soils can be dust collected from hidden sections within the property or even dyes from fabrics that run after exposure to water. Our crews take the initiative to deodorize and clean simultaneously. We mix water-based deodorants with the cleaning solutions ensuring that we leave a sweet scent on all surfaces that we clean.

Water removal is satisfactory when the house looks clean and smells clean. Call SERVPRO of Columbia County at (706) 868-5441 to help. We’re Faster To Any Size Disaster.

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Water Damage In Your Augusta Residence

2/22/2020 (Permalink)

water damaged property “Like it never even happened.”

Do Not Get Stressed About Water Damage in Your Augusta Residence, Seek Professional Help

Water damage includes any kind of loss or destruction that excessive water intrusion causes. The damage can be instantaneous, such as the pooling of water on surfaces or could be slow like ruining surfaces through rusting of iron, rotting of wood, delaminating of carpets, and mold growth.

Water damage in your Augusta residence can also warp wood, shrink leather, and ruin electronics. The destruction can get worse if you delay restoration services. After such an incident, it is sensible to seek professional help from SERVPRO because we can immediately stop further damage. Our team of technicians is certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Apart from following IICRC guidelines and processes, we also comply with all federal and state regulations when restoring properties.

Our technicians can assess your property and accurately determine the restoration efforts it needs. Safety hazards are usually present after water loss incidents. We take safety concerns seriously and address them before we begin remediation and restoration work. We take steps to maintain a safe environment for everyone on the worksite. Some of the things we do to ensure safety include:

    •    Looking out for potential electrical hazards.
    •    Covering tack strip to prevent injuries.
    •    Using ground-fault circuit interrupters (GFCIs) on electrical equipment.
    •    Looking out for mold growth.

Our crew also considers how long the water has been in a building. We use advanced equipment that helps us in detecting moisture, extracting water, and drying affected structures and contents. We choose the appropriate extractor, depending on the severity of water damage and the affected surfaces. We can use a portable extractor to remove the water. This equipment is easy to take and operate in all affected areas of your property. The unit provides sufficient water removal that helps speed up the drying process.

The humidity left on the surfaces after water extraction can be exceptionally high. Ignoring moisture for an extended period can lead to mold development. We aim to keep our clients safe from mold infestation by offering same-day cleanup services. Our restoration process encompasses the prevention of mold damage and mold remediation if it is present.

Our SERVPRO technicians can use a venting box fan to dry the affected area. This device can move large volumes of dry air from outside to replace the humid air in the structure. It speeds up the evaporation process and reduces drying time by pushing moisture from the affected surfaces into the air as vapor. We can then use a refrigerant dehumidifier to remove moisture from the air.

If you are dealing with a water intrusion incident in Evans, Martinez, or Grovetown, call SERVPRO of Columbia County at (706) 868-5441. We provide comprehensive services to deal with any water loss incident to make it seem, “Like it never even happened.”

For more about Augusta click here.

Cracking the Commercial Flood Damage Remediation Code in Augusta

2/16/2020 (Permalink)

flood damaged garage Flooding can quickly affect our area. Contact SERVPRO to prepare and/or remediate after damage.

Temperamental Weather Patterns Require Proactive Flood Damage Help Year-Round for Augusta Businesses

The timing of flooding issues has become impossible to predict for businesses in Augusta. “Once in a century” storms and the presence of flood-prone conditions are far more common than memory serves, occurring with little warning. Savvy business owners plan for the unpredictable in other aspects of day to day operations. We offer a way to anticipate and respond to disasters like overland floods.

Share and Collaborate with a Disaster Recovery Leader

Augusta flood damage can turn your thriving business into an empty shell of a building. Competition in your industry takes advantage of any slowdown or temporary closure you suffer. Reassure your customers, encouraging them to stick with you during a recovery agenda that we help you develop, inspiring the confidence of your loyal base.

Flood Damage Emergency? We Have an App for That

SERVPRO’s Emergency Ready Plan and Profile (ERP) merge as a concise, digital document we build together with you to protect your business. Long before flooding threatens, invite one of our experienced project managers to assess both your physical space and how your business operates. We draw on training obtained from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and decades of experience among our employees to craft a plan that minimizes the effects of flooding. You help personalize your plan by using our mobile app to share your priorities during a disaster and list details on the vendors and contractors who constructed your space and systems. 

Preparation Is Possible

Your business is critical not only to your financial success but also provides salaries and security for your employees. The community relies on your unique products and services. SERVPRO pledges to prepare you, your staff, and your reputation to weather flood damage. After our assessment, we suggest adaptations that protect your equipment, inventory, documents, and other elements vital to your operations from flood waters. Designate trusted employees or other individuals to act on your behalf if you are out of town or otherwise unavailable to ensure zero delays in our response.  

SERVPRO of Columbia County looks forward to collaborating with you on an ERP designed to streamline flood damage disaster recovery. Call us at (706) 868-5441 today to schedule an assessment.

Click here for more information about Augusta.

Groundwater Damage from Flooding Can Be Mitigated by SERVPRO, Much to the Amazement of Our Augusta Customers

1/28/2020 (Permalink)

living room, like-new hardwood flooring, brown sofa Augusta Homeowner Is Shocked to See a Like-New Hardwood Floor in Her Augusta Living Room after a Flooding--Thank You SERVPRO

Stormwater Removal Needed in an Augusta Living Room

There is very little worse than damage to an Augusta home resulting in the need for storm or floodwater removal. This type of loss requires fast action to stop the problems it creates from compounding into more significant issues, resulting in higher costs to the homeowner in Columbia County.

SERVPRO technicians arrive quickly to Augusta homes for storm and floodwater removal. The home may need temporary repairs in the case of storm damage, and the techs inspect the property to limit loss. Standard actions include boarding up broken windows and tarping over damaged roofing if needed.

Water Extraction Challenges
Flooring often fares the worst when exposed to groundwater. SERVPRO technicians use advanced moisture detection equipment to scope the property and determine migration paths of the water as well as if the subfloor received water damage. The key to limiting loss is the removal of as much moisture as possible. This preliminary action expedites the drying process.

Special Drying Methods
SERVPRO techs use drying equipment to restore hardwood flooring whenever possible. For floorboards moisture extraction, we often rely on a drying application referred to as "tenting," where a section of the still damp flooring is covered with a plastic sheet and taped to the surface. Air movers and desiccant dehumidifiers can force in warm air and extract the water vapor to the exterior. Another method employs the placement of drying mats, moving them frequently during the drying phase to ensure the boards do not incur permanent damage from splintering from overdrying. When the moisture content is back to normal from 8-20%, depending on the circumstances, any slight cupping or crowning can be lightly sanded, and the surface refinished.

Final Steps
Once the techs complete the cleanup from the water loss in the home. All surfaces and areas affected by water get cleaned and disinfected. The techs create a detailed report for the property owner of the needed repairs from the storm damage to restore the home to its pre-water damage condition.

SERVPRO of Columbia County at (706) 868-5441 uses state-of-the-art equipment to mitigate and restore the property, "Like it never even happened."

How Advanced Technologies Work for Fire Odor Removal in Augusta

1/21/2020 (Permalink)

Art/ House Fire Trust Our Professionals With Fire Odor Removal In Your Augusta Home. Call Us At (706) 868-5441.

Deodorizing and Improving Air Quality In Your Augusta Home

The charring and warping of building materials and thick layers of soot are overwhelming evidence that your Augusta home suffered from a fire. Restoration professionals have many strategies to clear away the residues, deep clean, and refurbish burned structures. But to succeed at making it “Like it never even happened,” lingering odors from the blaze must be banished as well.

Persistent Odors a Common Challenge

Struggling with fire odor removal in your Augusta home days, weeks, and even months after the restoration of the visible damage is all too familiar a story. Partnering with our professional deodorization experts is essential to prevent long-term issues.

First Deodorization Efforts

Odor management begins when SERVPRO crews arrive at your home. During the residue cleanup phase, we reduce a significant amount of odor-bearing particles. Deodorizing industry best practices recommend debris removal and deep cleaning, which we do as a matter of course. As we clean, rinse, and, importantly, remove the debris and soling the odors reduce substantially.

Final Challenges and Solutions

Tiny, odor-carrying particles are the incompletely combusted fuels burned or, in the case of kitchen fires, evaporated in your home. They continue to float in the air and infiltrate porous materials, cracks, and crevices even after cleaning. When they deposit into HVAC ductwork, they can be circulated continuously throughout your house. SERVPRO can use masking agents, granules, and sprays to distract from the smell, but we also continue to improve our response by seeking out innovative technologies.

Advanced Deodorization 

Ways that SERVPRO goes beyond conventional cleaning procedures include the integration of air quality equipment and chemical reaction strategies that change the odiferous particles at the atomic level. Elimination, not covering, the smell is the goal.

Air Scrubbers

Negative air pressure machines seal spaces, using suction to force the airborne and smelly contaminants through HEPA filters before venting to the outdoors.

Thermal Foggers

Heated chambers combust deodorants, causing the resultant fog to seek out the soot particles in the air, on surfaces, and within crevices and porous materials. The fog molecules pair with the soot molecules, rendering them non-offensive in smell.

Ozone Machines

When ozone is introduced, it reacts with and destroys chemicals that cause pungent odors. Inhabitants must evacuate the space treated during the process.

Hydroxyl Generators

Hydroxyls occur when ultraviolet rays react with water vapor (H2O) and oxygen (O2). They rapidly decompose harmful organic and inorganic compounds by dismantling the molecular structure of odors and volatile organic compounds (VOCs). Hydroxyl generators operated by our certified technicians are safe to use around people and pets.

Rely on SERVPRO of Columbia County to work with you to find the answer to odors that remain problematic after fire restoration. Call (706) 868-5441 to schedule an evaluation.

Learn more about Augusta.

What to Do Before We Arrive for Water Extraction in Augusta

1/3/2020 (Permalink)

SERVPRO team member extracting water from a hallway carpet Our team of professionals will help reduce the amount water loss in your home.

Small steps you can take before we arrive

As a homeowner, there are some steps you can take to reduce the amount of water loss that you suffer in your home before our team from SERVPRO arrives. For example, turning off the water supply to your home when there is damage stemming from a burst pipe or a busted supply line is an excellent place to start.

Other things that you can do before we arrive to assist with water extraction in Augusta is to pick up small items from the floors to save them. This includes items like rugs, smaller accent tables, benches, and decorative elements to keep them from becoming saturated with moisture. It is also best to be mindful of anything that may not be colorfast where ink could transfer onto other materials, including magazines, books, and newspapers. 

No matter what steps you take before SERVPRO arrives, safety is paramount. If electronics may have suffered water damage, never try to test them. You can speak with the team coordinator at SERVPRO regarding any potential safety concerns regarding electronics and more.

Once SERVPRO arrives on the scene, our extensive training and experience shine as we assess the level of water damage and quickly formulate a plan for water extraction. We must act swiftly and carefully to mitigate the damage and work to save you the costs involved in a significant water loss. We use specialized equipment such as pumps, vacuums, and air movers to ensure that all of the moisture is removed from the home so that the rebuilding process can begin. 

Because of materials such as sheetrock wicks water so quickly, SERVPRO removes any damaged areas and replaces it with all-new sheetrock. We provide homeowners with a smooth transition into any necessary repairs so that you can get your home back into its preloss condition as soon as possible. 

SERVPRO of Columbia County is available to help local property owners with water extraction 24 hours a day, 7 days a week. All you have to do is give our team a call at (718) 868-5441, and we make it “Like it never even happened.”

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The Untold Story on Augusta Water Damage Remediation that You Must Read

12/29/2019 (Permalink)

water pipe leak in gypsum ceiling of interior office building Make sure to have any water damage in your office building taken care of right away before secondary damages can occur.

Get Commercial Water Damage Cleanup for Your Augusta Waiting Room

Between 2013 and 2017, 1 in 50 homeowners filed a water damage claim each year. This 2.05% frequency is a more than 50% increase from the 2005-2009 rates, which hovered around 1.44% per year. Despite other types of claims decreasing in frequency, water damage claims have only increased their rates of occurrence. This can mean more costs for businesses affected by water damage without thorough professional mitigation that is focused on preserving structures and assets.

If a waiting room or lobby in your Augusta practice has been affected by commercial water damage, IICRC-certified professionals from SERVPRO are ready to assist you in restoring your business to a preloss condition. Technicians and franchise owners alike receive extensive training in water damage mitigation to ensure that you can go back to business as usual. 

What Not to Do When Commercial Water Damage Strikes Your Business

Avoid removing water with a standard household vacuum cleaner. While these vacuums are useful for cleaning everyday dirt and debris off of carpets, they are not made to handle water and can easily be broken or short-circuited.

Do not use electronics in the affected area. Using electronics near water-damaged walls or floors can cause appliances to short out or otherwise fail. Using appliances in areas where outlets have been affected by water can significantly increase the risk of further disaster.

Do not lift carpet without professional help. Not only is wet carpet extremely heavy, but it is also 50% weaker than when it is dry. Doing this on your own can hurt you during lifting and also put you at risk of sustaining injury from tacks holding carpeting to the floor.

If you see mold, do not touch or disturb it. Not only is mold capable of causing health effects, but it can spread very quickly if you make contact with it or spread spores through the air while attempting to clean on your own.

Avoid entering rooms with standing water until electricity has been turned off. If a bathroom leak or other severe water-related disaster has occurred with the electricity still on, turn it off as soon as possible to minimize risk.

How SERVPRO Can Help

When you call SERVPRO to eliminate water damage from your lobby or waiting room, they can come in with their own equipment so that yours stays intact. Technicians have a wide variety of extraction equipment available, from rovers and large pads made to suck water out of carpeting, to extraction wands for removing water from hard-to-reach areas. 

SERVPRO of Columbia County supports local businesses by ensuring any disaster looks, "Like it never even happened." Call (706) 868-5441 for a commercial mitigation team today. 

Click here for more information about Augusta.

Pumping Out Flooded Attached Garages in Augusta Homes

12/28/2019 (Permalink)

A neighborhood road with standing water in the road. A storm in your Augusta area can take over quickly, let us be there to assist.

SERVPRO can and will be front and center to assist your Augusta storm damage. 

Because Augusta is often in the path of devastating storms, both approaching land from the Atlantic Ocean or sweeping up from the Gulf of Mexico, area residents are no strangers to severe weather events. The impact of these storms can get felt immediately with high winds, hail, and falling trees. When all the runoff reaches the appropriate channels, however, natural flooding is a situation that can exist even days after the prolonged rains.

Your home was built to withstand much of the pressing threats that can exist during a storm, which can limit the need for flood water removal for Augusta residences. One breach point that can get overlooked when preparing for severe weather events is the attached garage. While this addition is often insulated and intended to be weatherproof, wear on elements like the seals of garage doors can allow penetration.

Once the water has found a pathway into the garage, you can contend with the same level of flooding occurring throughout the neighborhood. In some situations, a couple of feet of water must get removed. Pumping is one of the best solutions for this process, as there are often available discharge points like utility sinks that lead to sanitary sewer systems.

Ideally, we seek to remove the standing water as promptly as possible. Exposure to shared walls with the house can lead to migrating moisture, microbial threats, and other concerns. As natural flooding often gets considered contaminated by bacteria, oils, and other substances, it is crucial to remove any areas where this directly impacts living spaces. We can arrive with multiple pumps, including the electric submersible options. These are lightweight and consistent units that can move water out of the damaged garage continuously.

Content management is essential here, as well. When our team first arrives, we can move items from the threatened garage to safer locations on-site or at our nearby SERVPRO facility.

Flooding in your attached garage can happen much more quickly and efficiently than homeowners might believe. No matter how this disaster occurs inside of your home, our SERVPRO of Columbia County water restoration professionals can help. We have efficient tools and technologies to make flooding “Like it never even happened.” Give us a call today at (706) 868-5441.

To find out more about Augusta, click here.

Call Us After A Fire In Your Augusta Home

12/27/2019 (Permalink)

fire damaged home If your apartment ever gets negatively affected by a fire in another unit, it is wise to seek professional help.

After A Fire In Augusta, There Are Ways To Lower Costs

If a fire ever burns somewhere in your apartment complex in Augusta, your unit could suffer from minor or more severe problems. Something burning anywhere inside your apartment building could cause fire damage to your unit, depending on how far the flames and smoke spread. Professional restoration companies like SERVPRO often find issues in more than one unit inside a large building. For example, smoke can spread from one dwelling to many others quite quickly.

Once smoke gets inside your home, it can leave behind foul odors and soot residues. During most fire damage projects in Augusta, our SERVPRO technicians find themselves conducting soot removal on many affected building materials or contents. In some cases, pungent aromas can be eliminated once every surface that smoke touched gets cleaned with specialized chemicals. In other cases, when you can still smell smoke after all residues are removed, we can conduct further deodorization procedures.

When the majority of your apartment unit gets affected by smoke, we could have to move all of your contents out of your home so that we can clean them and your structural components separately. In some cases, we can move the contents to another place in your apartment that was not affected. In other situations, we can put a temporary storage unit on the property to help reduce costs.

Other cost-saving strategies during move-outs include storing your affected possessions on the premise. Sometimes we can move contents to a safe area in your unit and leave other things in place. We can also move all the furniture items to the center of the affected room and shrink wrap them, so they do not get damaged.

Another method to save you and your insurance company money is to clean the items before they get packed up. If everything can get cleaned in place then put in a box to get removed, then it can reduce the labor costs of the overall project. Cleaning items before packing them can save our SERVPRO technicians time they would have had to spend unpacking and repacking before returning the items.

If your apartment ever gets negatively affected by a fire in another unit, it is wise to seek professional help. After the fire gets extinguished, call SERVPRO of Columbia County at  (706) 868-5441 any day of the week, and we can help restore your home to the way it was before, “Like it never even happened.”

For more about Augusta click here.

We Are Prepared For Any Size Water Removal Needed In Augusta

11/25/2019 (Permalink)

Our low grain dehumidifier working to remove water damage from this home Our low-grain dehumidifier removed water damage in this home. The homeowners called us right away to prevent further damage.

Differences Between DIY and Professional Water Removal in Augusta

Did you know approximately 14,000 people across the United States deal with a water damage emergency of some type every single day? Additionally, 98% of basements receive some kind of water loss during their service life. 

To save money, some Augusta residents choose DIY water removal rather than use a professional service. Unfortunately, this can wind up costing them even more in secondary damage if any moisture remains behind. 


The technicians not only undergo an extensive amount of training in the restoration services industry to learn best practices, but they also have access to an extraordinary amount of equipment, including specialized extraction equipment for fast, efficient water removal. 

DIY Versus Professional Water Extraction

When homeowners clean up water damage from a plumbing mishap, supply line break, or appliance malfunction, it usually involves putting down towels, rags, and wiping surfaces. In cases where carpet and padding need water removal, they own or rent a wet/dry vacuum. Where this can go wrong is water migrates, and the homeowner may miss moisture under flooring, behind baseboards, and within wall cavities. All of these places are guaranteed to create further issues if not removed and dried.

Professional Drying Equipment Versus Household Fans

Turning a fan on high and pointing it at a wet carpet or furniture may seem like a great idea, but it actually has the potential to increase damage. The reason is a fan dries the surface only, and the interior of upholstered furniture and carpet may remain damp. This drying method has the potential to develop mold or foul odors.

Professional drying equipment includes SERVPRO's powerful centrifugal air movers, which blow at such high velocity they cause embedded moisture to rise. Technicians also use specialized applications such as drying mats on floors or the InjectiDry to force warm, dry air into spaces such as wall cavities for complete drying. Additionally, the technicians deploy dehumidifiers to assist in expediting drying by rapidly lowering humidity in the loss area.

SERVPRO of Columbia County (706) 868-5441 stands ready to help local homeowners with any size water removal needed and make it "Like it never even happened."

See more about Augusta.

Some Ways to Avoid Augusta Water Extraction Issues

11/22/2019 (Permalink)

flooded room with staircase Our certified team is quick to the task of removing standing water from your home. Call us right away.

Choosing the Right Pump for Water Loss in Augusta Homes

Having the right equipment for restoration tasks can make a substantial difference in the speed and efficiency of water loss recovery for Augusta properties. With considerable losses where pooling water is a concern, the right pump or extraction tool can make a positive difference in how successful restoration work becomes. With dozens of potential models ranging in size, versatility, and vacuum power, we must choose the unit that best suits the work to get done.

Before deploying any pump for water extraction in Augusta homes, several considerations must get made by both our project management and the experienced technicians working to restore the property. In many situations, only determining the necessary flow and rate of removal is insufficient for choosing among the types of extractors available to our SERVPRO team. Gallons per minute (GPM) or gallons per hour (GPH) both play a role in how effective recovery is, but our technicians must also think about:

  • The consistency of the water getting removed
  • How deep the standing water is
  • The vertical distance the fluid must get carried
  • Air seepage
  • Adequate electrical power
  • Calculated removal rate required to control the water loss

In most situations, our electric submersible pump can do most of the work involved for removing standing water, at least down to around two inches in depth. When debris and other solids are present, our SERVPRO team must utilize stronger units like our trash pumps to move it. Same with substantial loss incidents with feet of standing water. With the right discharge design directly to a sanitary sewer system outside, a truck-mount pump in our Green Fleet can pull out water at a reliable 300 psi.

With extraction being such a vital element to restoring a home after a water loss incident, choosing the right tool for the job is essential. Our SERVPRO of Columbia County team has multiple units that can do the job, and that gets combined with our confident approach to cleaning and drying your home after a disaster. No matter how severe loss incidents can become, we can make it “Like it never even happened.” Give us a call today at (706) 868-5441.

Click here for more about the city of Augusta.

Our Water Damage Experts Can Save Your Augusta Commercial Property

11/5/2019 (Permalink)

Open for business sign We’re Faster to Any Size Disaster.

We Can Have You Open For Business After A Commercial Water Damage Disaster In Augusta

Whenever there is water damage in a commercial building, it can be catastrophic for the business. Often owners cannot allow employees to enter or have customers in the building. Aside from critical safety issues, their computer systems are not working, and their products may be wet or unavailable due to the water. Every day the business cannot operate, means lost revenue, and perhaps even lost customers with corresponding long term impacts.

SERVPRO responds to commercial water damage events in Augusta and surrounding areas in less than a four-hour time frame. We understand how important it's to remain open for business. Operations and sales may be disrupted while recovery is underway, whatever your business focus is. Many of your products may also be damaged.

Leaky Pipes, Faulty Sprinklers, Accidents
Water damage can be caused by any of these situations, as well as many others. Regardless of the cause, employers must suspend operations, perhaps send employees home and stop customers from entering the building.

SERVPRO crew chiefs arrive on-site and immediately assess the situation. Crews and equipment are dispatched to remove the water and begin drying operations as quickly as possible. Our professionals can work through the night if needed to remove the water and moisture. We mobilize water extractors for all types of situations. We have truck-mounted pumps as well as mobile water extractors that efficiently remove water from carpets, hardwood, and tile.

Air movers push the moist air out of the building and draw in dry air to absorb moisture. It the water damaged area is an enclosed area, we deploy air movers in conjunction with dehumidifiers to reduce the humidity to acceptable levels. All hard surfaces are wiped down and dried. Some items may need special treatment to restore them to their original condition, if possible.

With the business owner's agreement, SERVPRO can establish a staging area for our team's equipment as well as for items removed from the water damaged site. These steps reduce drying time and protect your supplies and products. We aim to help return your business to full operation as quickly as possible.

Call SERVPRO of Columbia County at (706) 868-5441 for 24/7 service. We proudly serve Evans, Martinez, Grovetown, and the surrounding areas. We’re Faster to Any Size Disaster.

For more about Augusta click here.

Our Experts Are Prepared 24/7 To Restore Your Augusta Home After A Flood

10/31/2019 (Permalink)

a ceiling blown out from a storm The acoustical tiles became a hazard and needed immediate removal by SERVPRO techs after a storm blew a hole in the ceiling.

The Correct Procedure for Restoring Contaminated Flood Water Damage to your Augusta Home

Flood Water Damage Augusta
The extent of contamination levels in water is measured from white to grey, to black. White water covers clean water supplies such as those in your plumbing system as well as rainwater. Greywater may include water with high-levels of microbial growth and fungus. Blackwater refers almost exclusively to water with highly infectious waste contamination. These types of water are from sources that contain natural human pathogens such as sewers or floodwaters. Blackwater emergencies are generally considered harmful to human health and a biohazard issue.

Homeowners that experience flood water damage in Augusta should bring in professional assistance at the first opportunity. Floodwaters typically contain contaminants ranging from animal carcasses, raw sewage, bloodborne pathogens as well as herbicides and pesticides. If you discover floodwater in your home, you should consider it a Biohazard concern and avoid all contact. SERVPRO technicians can be on-hand within four hours of notification of loss to begin a safe, cleanup procedure.

In Columbia County, there are several licenses and permits required for the legal disposal of biohazardous waste. SERVPRO offers the community qualified technicians with the correct licensing to remove, dispose of, and clean biohazardous waste situations. Our team of water restoration technicians (WRT) is equipped with personal protective equipment (PPE) to ensure that harmful waste does not cause a human health risk. We may also set up clean rooms and decontamination areas. These can prevent the spread of biohazardous substances.

Unfortunately, contaminated water can migrate quickly throughout your home. after flood damage. Porous materials are at the highest risk and can imbibe both moisture and pathogens. For that reason, SERVPRO technicians may need to remove and dispose of porous materials in the home completely. These materials can include drywall, unfinished woods, and other natural materials. Some fabrics may be salvageable using Esporta washing machines to remove soiling and contamination. We must ensure your home remains safe by disinfecting the affected area, removing and replacing affected materials as well as thorough deodorization.

If you suspect a black water emergency at your home, do not hesitate. Contact SERVPRO of Columbia County at (706) 868-5441.

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Why Air Fresheners do not Remove Fire Odors in Augusta Homes

10/21/2019 (Permalink)

Smoke and soot damage on wall and ceiling. Smoke detector on ceiling. Smoke and soot damage travel throughout your home quickly. Call SERVPRO of Columbia County for all of your fire damage restoration needs.

Home Remedies That Do Not Work for Fire Damage Odor in Augusta Homes 

After a small fire in a home, once the cleanup of the fire damage completes, many people assume the odor diminishes over time. They could not be more wrong.  

When fire damage odor is left behind in an Augusta home, the method of treating the smell successfully depends on the type of fire. Common culprits are a fire on a stove or a candle catching something nearby on fire. These are two different fire types; protein fires that mostly occur in the kitchen respond to distinct cleanup and odor control methods from other kinds of fire loss, for the successful eradication of pungent scents.  

Why Waiting It Out Does Not Work

Once homeowners clean up fire loss in a home, just because it is not visible does not mean it is not there. Soot holds odors, and some particles are smaller than the human eye can see. Cross-contamination occurs when the particles find their way to other areas of the home via foot traffic or the HVAC ductwork. While homeowners wait for the odor to diminish, it is spreading. 

Spray Fresheners

Most spray fabric fresheners work by having chemicals that attach to odors, and when the spray evaporates, so does the smell. The problem with treating smoke odors in this manner comes when deeply embedded scents are the culprit as the sprays do not reach them and are ineffective.  

What Works for Fire Damage Cleanup?

In cases of protein fires, there is a nearly invisible but very pungent mist that coats almost everything in the vicinity. If any remains, so does the odor. SERVPRO technicians use specific cleaning agents such as solvents that cause the residue to release from surfaces and removes them. Technicians also inspect the ductwork to determine if it necessitates cleaning to rid the home of smoke odors. 

Special Applications for Stubborn Odors 

SERVPRO uses professional equipment such as air scrubbers with HEPA filtration, hydroxyl generators that neutralize odorous molecules with the power of UV rays or thermal fogging, which attacks and eradicates deeply embedded odors with a heated solvent that behaves as the smoke did during the fire.  

When you have a fire damage odor in your property, contact SERVPRO of Columbia County at (706) 868-5441. The certified technicians have both the knowledge and equipment to neutralize odors and leave your home smelling like new, "Like it never even happened." 

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SERVPRO Can Mitigate Water Loss by Controlling Dehumidification at Augusta Properties

10/8/2019 (Permalink)

A large LGR dehumidifier plus more equipment at work Water Loss Means Moisture Damage in Augusta Properties--SERVPRO Has the Equipment for Mitigation

Keeping Tabs on Humidity During Augusta Water Damage Restorations

When we conduct water restorations in local homes, we keep a close eye on the levels of humidity throughout the building. Without careful observation, harmful humid conditions could rapidly increase the extent and severity of damage your home incurs. SERVPRO technicians receive extensive training in the math and science that enables them to monitor local humidity with utmost precision.

Relative Humidity RH
The most well-known humidity metric that we keep an eye on during Augusta water damage restorations is relative humidity. This statistic tells us how much water is in the air relative to its volume and temperature. If a room is at 100% relative humidity, that means that the air cannot hold any more water, and all additional evaporation in the area ends up forming condensation on every possible surface. Literally, "raining inside the house." As temperature rises, relative humidity decreases, although that may not always be a good thing, as we'll discuss in a moment. In general, SERVPRO technicians try to control the relative humidity in your home without significantly altering the temperature.

Humidity Ratio - SH - Specific Humidity
The humidity ratio measures the total amount of moisture in the air of your home per unit volume. Keeping an eye on this statistic is essential since rising temperatures may lead to falling humidity. Without constant monitoring of the humidity ratio, it would be almost impossible to determine how much of that humidity change is due to the temperature or due to our water removal efforts. Plus, if your home still has a leak or pool of water somewhere that we have not yet found, the humidity ratio should rise and clue us into its existence.

How We Control Humidity
We monitor humidity and moisture constantly during water damage cleanup and restoration projects with the help of advanced tools such as moisture meters and Thermo hygrometers. Once we determine that the time is right to begin dehumidifying the area, we bring out our powerful thermal dehumidifiers that attract moisture from the air to be collected into removable buckets and bins.

Mitigate Water Damage with Monitoring
Keeping an eye on the moisture content in an enclosed system is crucial to extracting the water vapor within a practical time frame. More than liquid water can damage contents and building elements. Be wary of the water you cannot see!

SERVPRO of Columbia County provides 24/7 emergency services for victims of fire damage, water damage, and other home disasters. Call us at (706) 868-5441.

We Can Save Your Damaged Documents In Your Augusta Clinic

9/23/2019 (Permalink)

Wet business contents Give us a call anytime at (706) 868-5441.

Document Drying in Augusta Clinics after Flooding

Hard copies of patient records and the reams of documentation required to treat patients or to operate your Augusta clinic are all critical to the function of the facility. Even with the jump to the digital age and the efforts to having this same paperwork accessible through the computer network of the administration, the storage of these vital and sensitive documents can leave them even more susceptible to situations like flooding.

Flood damage in Augusta medical facilities can already be a dangerous situation with the personnel and the patients that could become affected. While your building does not typically have patients in the facility more than short bursts for check-ups and testing, it is still important to appreciate the effect that flooding can have on those who have upcoming appointments. Recovering this situation as promptly as possible helps your clinic from losing money and your reputation with the community.

The content management division of our SERVPRO team has the qualifications and experience to protect many of the exposed instruments and devices from exposure to the flooding by relocating these items to a different area of the clinic or our nearby facility for storage. Documents that have already become exposed to even elevated humidity levels can benefit from our freeze-drying process. We have mobile equipment that can help us to recover the paperwork on-site, making sure that sensitive information does not leave the grounds.

Our machine works by keeping these affected documents under vacuum pressure after freezing them. When heat is introduced to melt the ice, it turns to vapor and leaves the document dry and restored. This sublimation is an effective process to keep your paperwork and records safe from deterioration or degradation.

We strive to provide our customers, both residential and commercial, with services that can protect their belongings and vital possessions during a crisis. Freeze-drying documents can help to protect the hard copies of your records from quickly spreading flood effects. You can count on our SERVPRO of Columbia County team to provide this and other approaches to protect what matters to your business. Give us a call anytime at (706) 868-5441.

For more about Augusta click here.

Disaster Recovery Help with SERVPRO of Columbia County

9/18/2019 (Permalink)

SERVPRO truck in a parking lot with a male employee holding 2 fans in front of the vehicle Our SERVPRO employees are ready to assist with all your restoration needs.

From Small Leaks to Large Disasters, SERVPRO is Here to Help

One of the strongest selling points that we have to encourage Augusta residents to choose our SERVPRO restoration services amid a crisis is the positive feedback we have received on the internet. With our website and others becoming a forum for public opinion, you can trust in professionals that have gained enough trust and respect to earn several 5-star reviews. With over 150 years of combined experience throughout the restoration niches, our team is ready for whatever situation your home or business might face.

Water Damage Repair and Restoration

Between all of the management professionals and leaders that we have overseeing the production of water loss recovery in Augusta homes, the more than six decades of experience shines through in the choices made and the satisfaction of our customers. With how quickly water loss scenarios can get out of control, we have a fast response amid a crisis to begin vital mitigation efforts designed to protect your home and its contents from oversaturation.

Our crew chiefs have extensive training in assessing and cataloging water damage in Augusta homes. The more efficient and thorough our management can be, the better equipped the staff becomes when restoration work begins. The assessment ensures that the right equipment, products, and personnel get deployed at the job site. With water loss incidents, we can utilize any number of hundreds of air movers and desiccant dehumidifiers. This combination can quickly dry out saturated elements and reduce humidity in affected regions of the house.

Every water loss incident has a specific timeline before materials exposed become too severely damaged to preserve. With our tailored mitigation practices, we can utilize high-capacity extractors and rapid drying solutions to reduce the irreparable damage to your Augusta property. We even have practical approaches for controlled demolition and full-scale reconstruction should your home require it. Our SERVPRO technicians remain on-call 24/7 to address water loss incidents as they occur.

Mold Remediation and Restoration

Microbial threats exist in Augusta homes after moist conditions are allowed to persist for prolonged periods. As damaging as these organisms can be, when caught early, mold has a lessened chance of spreading to the point of becoming out of control. We have a special division of our workforce devoted to the remediation of these mold conditions and addressing the effects that the organism can have on hosting materials and surrounding areas.

Our Applied Microbial Remediation Technicians (AMRT) have gotten accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This same organization has allowed these technicians to pursue secondary endorsements like water restoration and structural drying. This additional training and certification help our SERVPRO team address both the mold colonization and the damp conditions that allowed this disaster in an Augusta home.

Remediation is not the same as removal, and we do not make wild claims to attract your business. We know that mold damage in Augusta homes can be stressful and overwhelming, and that is why our team has several strategies for both containment of the risks and the elimination of existing colonies. Whenever you need mold remediation, regardless of its severity, you count on our rapid response team to lend a hand.

Storm Damage Cleanup and Restoration

As a team of professionals that have worked to help those affected by hurricanes Harvey, Michael, and Florence, we have seen firsthand what storms can do to Augusta properties. As much protection as many home and business owners might feel their building has; the right conditions can cause trees to fall, compromise roofs, break windows, and allow for conditions like flooding to develop. We are always aware of storm systems that make landfall around Savannah and move inland towards our service area.

We are a full-service contractor able to meet the demands of structurally compromised and storm-damaged Augusta homes. With how fast breaches in your property’s exterior can lead to widespread flooding and other threats, you need our SERVPRO responders. With our 24/7 response, we have general contractors that can oversee and perform emergency construction projects like board up and roof tarping. They can also execute the steps of full-scale reconstruction when needed.

Likewise, you need productive and efficient solutions when your Augusta home contends with water damage following substantial flooding. We have a wide range of extraction tools, including portable sump pumps and wands that can remove standing water in most areas of your property efficiently. We also have a robust line of botanical-based green cleaning and disinfection products that are safe for humans and pets to be around. However, it is potent enough to clean exposed surfaces and structural elements up to our high SERVPRO standards.

Fire Damage Repair and Restoration

We have invested heavily in having the industry-leading equipment and products to address lingering threats after fire damage in Augusta homes. While no two-loss incidents are identical, the method of restoring the damaging effects changes with the situation as well. In addition to powerful devices and machines like our thermal and UV foggers for deodorization and our cleaning agents for debris and residues, we also have the Esporta Washing System that can help to recover soft materials and textiles on-site. This portable unit offers a faster cleaning turnaround, which can save our customers time and money.

With IICRC-certified technicians accredited in multiple facets of fire recovery including our Fire & Smoke Restoration Technicians (FSRT) and our Odor Control Technicians (OCT), we can quickly manage even complex restoration requirements of your property with knowledge and confidence. Fire loss effects can spread rapidly throughout confined spaces in Augusta homes and apartments, requiring the fast response and efficient mitigation that our reputation demands. We are not satisfied with the results unless you are.  

We have become equipped to handle every niche of recovery after fire damage in Augusta homes, including deodorization, air quality, soot removal, carpet and surface cleaning, and controlled demolition. We also have a full-service contracting division capable of handling structural repair and build back, in addition to renovations and remodeling amid the recovery of your damaged home. 

No matter what disaster affects your home or business, our SERVPRO of Columbia County team offers restoration services that can make it “Like it never even happened.” As a reputable local restoration contractor, we can arrive quickly to help regardless of when emergencies occur. Give us a call anytime at (706) 868-5441.

Learn all about Augusta, GA by clicking here

Become Familiar With Steps to Water Damage Remediation in Augusta

9/8/2019 (Permalink)

water damaged living room with soccer ball floating Water damage in your home can be quite overwhelming. Partner with SERVPRO for water removal and restoration efforts.

What Our Water Restorers Do When We First Arrive at Augusta Homes

Understanding what to expect from professional restoration professionals when they first arrive at your Augusta home can help you to be less stressed in an already tense situation. Our technicians can arrive quickly to the scene, often reaching your home within a few hours of your initial call and working to mitigate your losses. Mitigation is a critical step to water recovery because it can protect unaffected areas of your home and limit the exposure of your belongings.

Our water restoration professionals have strict protocols to follow through recovery and water removal for Augusta homes. As part of this commitment to offering our customers and clients expectation-exceeding work during their emergencies, we have established an intricate system to limit the time mitigation efforts take to complete. Our crew chief oversees both the inspection and assessment of your damaged property, but also helps to quickly determine the needed tools, equipment, and products necessary for mitigation.

With a deep inventory of recovery tools available to our SERVPRO professionals in water recovery, not every tool and machine is necessary for every job. Our narrowing of the required equipment helps us to bring all of these units into a designated area of the home near the damaged regions to serve as a fast access to all of the equipment, products, and devices that are vital to water loss restoration. We ensure that extraction happens as promptly as possible to protect your belongings and installed construction materials.

We work along with our customers to establish a relative timeline for the work to get performed so that our clients are more at ease. We also utilize software like DryBook that is exclusive to our SERVPRO brand to ensure that all parties involved, including you and your insurance company, stay informed about progress and milestones reached in the drying and extraction of your property.

Water loss incidents present a difficult situation, especially when standing water exists in the house. We’re Faster To Any Size Disaster, and our SERVPRO of Columbia County professionals can help you to get back to life as usual. Give us a call whenever you need us at (706) 868-5441.

Click here to see more info about the city of Augusta.

Our Professionals Can Help You With Your Water Damage Emergency In Augusta

8/31/2019 (Permalink)

Water damage in house We’re Faster to Any Size Disaster.

Why SERVPRO Is The Answer To Effective Water Cleanup In Augusta

You may deal with a water loss incident in your Augusta home occasionally because this is a part of life. It can happen because of broken pipes, malfunctioning appliances, and overflowing tubs. Hiring professionals who perform water cleanup can minimize long and short term harm to your home. Just removing the water and not properly drying it can leave moisture in the walls and floors, which can provide mold with a habitable environment to grow and spread. The key is to act quickly for effective remediation.

To get effective water cleanup for your Augusta home, contact SERVPRO technicians to help. Our skilled professionals will restore your property to its pre-damaged state. We have the right equipment and training to handle the situation as quickly as possible. We are ready to tackle the problem no matter how enormous the damage is. Our crew can inspect your home, reviewing the damage to identify all the areas that need restoration. We can help you get through the unexpected disaster efficiently by offering a wide range of services, including:

    •    Water extraction, drying, and dehumidification
    •    Complete structural cleaning
    •    Cleaning of upholstery, rugs, and carpets

We use advanced equipment for the extraction and drying process. We use equipment like portable water extractors to quickly get rid of the standing water. For hard surfaces, we use a squeegee attachment to extract the water. Our crew also uses air movers to increase evaporation and portable dehumidifiers to remove water vapor in the air, speeding up drying. Water can hide, and a soaked wall or floor may look normal until the damage has gone over bound. Stained ceilings and walls and mushy floors or carpets are all signs of water damage. Our Water Damage Restoration technicians (WRT) use thermal imaging cameras, moisture meters, and moisture sensors to locate hidden water in the structures of a building.

Our SERVPRO technicians may also use in-place drying to dry carpets and pad without removing the pad when appropriate.  The basic concept of this drying method is extracting water from carpets thoroughly and increasing the number of air movers and dehumidifiers. We do not roll back the carpet or remove the pad. Instead, we dry the pad in place. In-place drying is not appropriate for all jobs. Therefore, we carefully evaluate and pretest each water damage situation to determine the best approach. Some advantages of in-place dying include less disruption to the occupants of a home, the carpet does not suffer much damage, and it is not necessary to move furniture out of a room. We are fully prepared to fulfill your home restoration needs.

If you experience a water intrusion incident in your Evans, Martinez or Grovetown home, SERVPRO of Columbia County can assist you to clean up and dry the affected areas quickly and efficiently. Call us 24/7 at (706) 868-5441 for prompt restoration services. We’re Faster to Any Size Disaster.

For more about Augusta click here.

We Can Preserve Your Water Damaged Historical Property In Augusta

8/19/2019 (Permalink)

Drying out the damaged property requires the fast and confident response of our SERVPRO of Columbia County team.

Preserving Water Damaged Historical Properties In Augusta

Between the aging plantation farm structures and other buildings teeming with historical significance throughout Augusta, many properties require a skilled and steady hand to restore when disasters strike. Some of these structures feature their original plumbing from when the homes were upgraded along with the changing of the times, making many of these service lines copper, brass, lead, and other metallic compositions. Standing water in metal pipes can be a recipe for degradation and leaks.

Water damage to Augusta historic properties can be even more threatening and devastating than the same circumstances with new construction. Many of the older farmstead properties feature original hardwood construction for areas like flooring, staircases, banisters, mantles, and shelving. Loss incidents, even without being enough to collect on the flooring, can raise humidity and moisture levels enough to compromise the composition of the material and ultimately require it to get removed.

While you may not be able to prevent the potential water loss disasters that could take place in one of these tourist attractions, you can choose the best approach to resolving these issues promptly and correctly. Instead of leaving the drying and recovery to your custodial or maintenance team, you can choose SERVPRO. Our professionals have extensive training in both Water Restoration and Applied Structural Drying through the Institute of Inspection Cleaning and Restoration Certification (IICRC). That education helps our professionals to respond immediately to protect installed materials with penetrative drying approaches like drying mats and the InjectiDry system.

As a location that offers a strict touring schedule for travelers and residents of the area looking to brush up on their 19th-century history, a water loss incident of any kind could compromise the full tour and threaten critical elements that make the structure historically significant. Having a team of professionals that can move quickly to mitigate loss and to make all of these affected areas “Like it never even happened,” we offer property owners the chance to not only protect their structures but to protect the contents of exhibits as well.

Drying out the damaged property requires the fast and confident response of our SERVPRO of Columbia County team. We have a deep inventory of extraction and drying tools, helping us to gently and intricately clean and restore saturated elements in your historic location. Give our professionals a call anytime that you need us at (706) 868-5441.

For more about Augusta click here.

Why Professional Restoration Services Are Needed For Your Augusta Home

8/5/2019 (Permalink)

Water damage can lead to mold growth if untreated. Call the professionals at SERVPRO today for remediation assistance.

Two Stage Removal and Drying Procedure for Water Damage in Augusta

Larger water loss recovery situations require industrial equipment to complete effectively. We focus on two critical areas in restoring this type of damage. The first is a removal process that is centered on getting gallons of water out of the home in a short space of time. This process can be a valuable mitigation task that prevents waterlogging or water migration issues. The second part of the process is to thoroughly dry the affected area using a combination of dehumidification and air-moving equipment. 

Homeowners with water damage in Augusta may want to begin the restoration procedure by removing items from the immediate vicinity. Place a tarp or waterproof covering in an unaffected area of the house or an outside area. Remove wet items, being careful to avoid dripping, and place them on your waterproof covering. These steps can prove vital in preventing permanent damages while you await the arrival of a SERVPRO professional. 

On arriving, your SERVPRO professional can block more cumbersome furniture to remove it from contact with water. Typically, the scale of water loss incidents is dependent on the amount of time furnishings have been exposed to moisture. Prolonged exposure can lead to substantial damages or permanent losses. By blocking furniture, we can reduce the expense of your claim, and remove damaged items from immediate danger while we create a strategy for removing excess water. 

The removal of excess moisture is done using a range of professional equipment. When standing water levels rise above two inches, we can pump the water out to an open sewer point using submersible gas pumps. Standing water levels below two inches respond better to water extraction units which can either be truck-mounted with large storage tanks, or portable for removing water from areas of restricted access. Portable extractors are especially useful in situations where water has migrated into crawlspaces or other tight to reach areas.

The next step is to dry the property. Excess quantities of water increase humidity. The removal process can also raise the temperature in your property, creating water evaporation, and raising the relative humidity. This causes a problem for a professional restorer because higher humidity levels can lead to mold growth. We can exchange moist internal air with drier outdoor air by placing box fans. Alternatively, in closed areas, dehumidification equipment can be used to bring the relative humidity back done to its natural level.

Water loss recovery needs immediate action using professional-grade equipment. Contact SERVPRO of Columbia County at (706) 868-5441 today to get a callout within four hours of notification of loss.

Click here to see more about Augusta. 

What Tools You Need to Remove Flood Water from Augusta Homes

7/31/2019 (Permalink)

SERVPRO takes pride in assisting with Augusta flood water issues.

Let us show you the correct tools for your Augusta flood damages.

As straightforward as water removal might appear, there are more considerations for removing flood water from your Augusta home than you might think.  Our SERVPRO team knows that many homeowners want to work to save time and money by tackling these essential tasks on their own, and it is our mission to ensure that you do it safely and with a degree of confidence when possible. To offer this to you, we have comprised a shortlist of the things that every homeowner needs to remove flooding from their property.

While there might be other gear and machines that could make this list, these are absolute must-haves for flood removal in Augusta properties: 

  • Capable Extraction Equipment – Extraction is going to be one of the most considerable obstacles that your home faces, especially if you return to several inches of standing water. While a wet/dry vac can eventually overcome this considerable volume, it is better to rent more powerful extraction tools our SERVPRO team uses like trash pumps from home improvement locations, directing your discharge hose into a nearby drain. 
  • The Right Drying Tools – Much like acquiring the right tools for proper extraction, you also need to grab two vital pieces of equipment for drying efforts as well. You cannot sop up floodwater and allow it to dry naturally – you must take direct action. Air movers and dehumidifiers help to begin removing the moisture and saturation from exposed materials and the environment right away. 
  • Personal Protective Equipment – Keeping yourself safe is paramount in all of these efforts. The flooding comes with substantial risks, among the most threatening being potential contamination of the water itself. Keep yourself covered and safe, avoid getting in the water, and work to reduce the levels of damage quickly. 
  • Cleaning Supplies – Cleaning up after a flood is vital to protect your property and its occupants. The risk of contamination and bacteria is high in natural flooding, so the use of effective disinfection and cleaning agents can address these concerns. 

While this list is short and concise, it gives you a quick overview of what you need to have any success in recovering your property after flooding occurs. If you need assistance or someone to check your efforts for completion, give our SERVPRO of Columbia County team a call today at (706) 868-5441.

Click here to learn more about Augusta.

Revolutionize The Fire Damage Remediation Process in Augusta

7/8/2019 (Permalink)

Fires can easily happen in your garage and cause serious damage to your entire house. Contact the professionals at SERVPRO for remediation help.

Fixing Charring and Odor Issues after Fire Damage in your Augusta Home Garage

A fire in your home garage can cause severe damages, especially if you store paints or other chemicals in the area without taking proper precautions. These chemicals emit fumes that can ignite easily in case of a spark. The chemicals also cause intense fires that might affect the structural integrity of your home or produce excessive smoke creating various problems. We offer professional mitigation of fire damage, which can help restore your home to its preloss state.

An intense fire can reach the structural support of your home, including beams and joists. Restoring such fire damage in your Augusta home can be challenging because, even if the structure is still stable, removing the charring and smoke deposits left is a tedious process. Our SERVPRO technicians check the depth of charring to determine whether there is a need to replace any structural supports. If it is less than 1/4” deep, we can resolve the problem through cleaning.

Abrasion of charred surfaces is the straightforward solution that comes to mind when restoring fire damage. However, in certain situations, it might not be appropriate because it can cause further damage to the affected materials. Our SERVPRO technicians can apply advanced cleaning solutions such as ice blasting. This method utilizes dry ice pellets, which cause the top layer of the charring to shrink, leading to cracks. As more pellets are blasted at high pressure over the surface, they are exposed to lower, warmer layers. The pellets expand as they revert to carbon dioxide gas removing the layers of charred materials.

Removing charring on surfaces and any other debris from the loss site eliminates most of the problem. However, aesthetical problems might persist. Fires tend to leave pungent odors and also damage paints or other finishes on surfaces. Our SERVPRO technicians can help resolve these problems by painting walls, ceilings, and other surfaces. We also use advanced equipment such as Ozone generators and hydroxyl generators to deodorize your home.

For the complete restoration of your Evans, Martinez or Grovetown home after a fire, call SERVPRO of Columbia County to help. You can reach us at (706) 868-5441 any time. We’re Faster To Any Size Disaster.

Click here to see more about Augusta. 

Our Specialized Equipment Can Save Your Water Damaged Home In Augusta

7/6/2019 (Permalink)

If you want to make water loss incidents, “Like it never even happened.” give us a call today at (706) 868-5441.

Advanced Tools For Water Cleanup In Augusta Homes

We strive always to provide every customer with a fast and confident response, so no matter how severe water losses might be in your Augusta home, we can begin setting things right from our arrival. Much of the work that our experts do depends on the experience and education of our certified technicians that have accreditations in multiple areas of the restoration industry through the Institute of Inspection Cleaning and Restoration Certification as both Water Restoration Technicians (WRT) and with Applied Structural Drying (ASD.)

While we cannot achieve quality water cleanup for Augusta homes without our roster of IICRC-Certified technicians, the equipment and products used for this recovery is equally vital to success. Depending on the severity of the situation for your house, many different machines and tools can get used to remove standing water, to dry up saturation and moisture, and to thoroughly clean exposed materials, surfaces, and contents. Many property owners do not recognize many of these devices and what they can do, but here are some common choices by our SERVPRO professionals for your home:

Low Grain Refrigerant (LGR) Dehumidifier
While these are not the only dehumidification systems available to our SERVPRO technicians addressing water damages in your home, these can be a common choice when effective moisture removal is critical.

Moisture Content Reader
Devices like hygrometers and other discovery tools help our technicians to maintain an understanding of the moisture content of saturated elements and monitor the progress of drying efforts throughout restoration and recovery.

High-Velocity Air Movers
For drying efforts, these machines can help quickly. The units force heated air into the environment to begin rapidly evaporating the moisture and dampness encountered. Once vaporized, it can get collected by the dehumidification tools.

Multiple Extraction Options
Extraction is not always necessary for a water cleanup effort, but if you are facing standing water, we have multiple recovery tools that can help. From our portable options like the wet-vacs and sump pumps to more powerful truck-mounted options, we have the right tool for any need you have.

Many machines and devices play a vital role in the recovery work that our SERVPRO of Columbia County team does for our customers. If you want to make water loss incidents, “Like it never even happened.” give us a call today at (706) 868-5441.

For more about Augusta click here.

It's Raining, It's Pouring, and It's Causing Storm Damage to Augusta Houses

6/19/2019 (Permalink)

Call SERVPRO of Columbia County for fast flood damage remediation.

Fast Augusta Home Flood Damage Cleanup by SERVPRO 

Flood damage is bad enough when it happens, it is even worse when your home receives water damage, and you are not home to stop it. The longer building materials have exposure to excessive moisture lessens the chance of restoration.

When a homeowner came home from a weekend getaway, she walked into a drenched room from a tree branch breaking a window during heavy thunderstorms that rolled through and rain entered the Augusta home for hours. 

After contacting her insurance adjuster, her next phone call was to our local SERVPRO facility. Our technicians arrived within hours of the initial call and immediately tarped over the broken window so additional damage from rainstorms would not affect the interior of the property any further. 

We scoped the room to determine all the areas that the water could have possibly migrated into to ensure we did not miss any areas of excessive moisture. Our certified Water Damage Restoration Technicians worked on extraction the remaining water from the property. Because it sat for a minimum of 48 hours before mitigation efforts began, we handled the water as a category three (black) or contaminated water situation requiring specialized safety gear and disinfectants. 

Some sheetrock around the entry point had become oversaturated and required removal, which we accomplished with a controlled demolition technique known as "flood cuts." This method lets adequate airflow happen within the wall cavity and substructure. 

We then set up our drying and dehumidification equipment and ran air scrubbers with HEPA filters because of the heavy odor left behind. Once the affected areas dried, the odors diminished significantly. Our technicians hand-cleaned and disinfected all water loss areas, so they were sanitary. 

Once we completed our cleanup and mitigation efforts, we gave a detailed report and photos of the actions taken to both the homeowner and adjuster along with a listing of the necessary repairs to fully restore the room to its preloss condition. 

SERVPRO of Columbia County knows flood damage is a stressful event for any property owner. Handoff the cleanup and restoration to us by calling (706) 868-5441, we are available 24/7 to make your water loss "Like it never even happened."

More about Augusta.

SERVPRO Works With Insurance to Restore Your Fire-Damaged Home

6/17/2019 (Permalink)

Our SERVPRO team is available 24/7/365 to help with all residential fire damage needs.

Working with Insurance to Recover Fire-Damaged Augusta Homes

One of the advantages of choosing professional remediation and mitigation services after a fire loss incident in your Augusta home is the relationships that our team already has with local and national insurance brands. We understand how traumatic and stressful these situations can be and how important it is to get your property back to preloss conditions as promptly as possible. When you want to recover a house after a fire loss incident, you want to trust in our technicians accredited through the Institute of Inspection, Cleaning and Restoration Certification as Fire & Smoke Restoration and Odor Control Technicians.

It is common for homeowners to decide to reach out to their insurance provider first when fire damages occur in their Augusta residence. With the need that you and your home have for professional inspection and evaluation of loss and damages, even your insurance adjuster might recommend reaching out to our SERVPRO team first. We have a team always ready to roll at a moment’s notice to get vital mitigation work started immediately in your fire-damaged home.

We have qualified management and highly trained estimators that can begin evaluation and documentation of the damage as soon as we first arrive at your property. Your insurance provider often does not begin filing and validating a damage claim for your home without photographic evidence and a catalog of the damages. With this information, we can help with the paperwork, regulations, and steps necessary to get your claim approved so work can begin.

With our relationship established with local and national insurance branches, we have become a name to be trusted when fire loss incidents occur. We can work to submit the necessary information as promptly as possible so that our SERVPRO recovery team can get started with debris removal and vital mitigation efforts.

Every second counts when you are bringing a home back from widespread fire loss effects, and getting the right approval and permission from your insurance provider is where professional restoration and mitigation truly begin. Let our SERVPRO of Columbia County team help you with every phase of fire loss restoration. Call us today at (706) 868-5441.

Check out more information about the city of Augusta

Our Highly-Qualified Flood Damage Professionals Can Return Your Augusta Home To Pre-Damage Condition

6/8/2019 (Permalink)

Call (706) 868-5441 for a consultation when extreme weather results in flooding.

Reliable And Highly-Qualified: Why SERVPRO Is An Augusta Flood Damage Remediation Leader

When a flood threatens the integrity of your Augusta home, you need professional help fast. Flood waters are contaminated, exposing you and your family to health risks and the structural components of your house to disintegration from both the moisture and accelerated growth of fungi and other organisms. The stakes at issue are high, which is why our highly-qualified team needs to remediate.

Extreme weather patterns, resulting in what the National Weather Service calls  “life-threatening” and “catastrophic” flood damage, affect the Deep South. Record maximum temperatures make it difficult to control the air quality inside your home. High humidity both in and outside your home, results in significant challenges when drying out a structure after flooding in Augusta. Our training, experience, and state-of-the-art equipment are why we can get the job done.

We must contain flood waters for appropriate disposal, following local rules. Pathogens from sewage, decaying organic matter, and overflowing waterways add to chemicals rinsed off roadways and landscaping to contaminate the water flowing into your home. Managing this as a DIY project can be hazardous, which is why SERVPRO’s crews are well suited to the task. Our technicians don personal protective equipment (PPE) and often employ air scrubbers during the cleanup phase to clear the interior of airborne pathogens.

Once the contaminated water is out of your home, we use professional cleaners to remove soiling from surfaces. Our technicians receive training from the Institute of Inspection Cleaning and Restoration Certification (IICRC), another reason why SERVPRO is trusted to use research-based strategies to remediate flood damage. Our team also applies EPA-registered disinfectants to all surfaces touched by the flood waters to inhibit the growth of mold, mildew, or other pathogens after cleaning.

Returning building materials to a normal moisture level is the final step in flood remediation. Accurate measurements of air and moisture levels are crucial to monitoring this phase and is why SERVPRO supports technicians gaining Building Moisture Thermography (BMT) certification. Our crew members use scientific principles to dry out the flood-damaged spaces in your home. Wet moves to dry, and our industrial strength air movers, heaters, and dehumidifiers complete efforts to reduce moisture in your home, ensuring a halt to water damage and limiting any post-flood mold or mildew growth.

Professionalism, training, and appropriate tools and equipment are why SERVPRO of Columbia County delivers superior flood damage remediation results. Call (706) 868-5441 for a consultation when extreme weather results in flooding.

Click here for more about Augusta.

Augusta Property Under Water? Rely on SERVPRO for Full Service--from Pack-Out to Rebuild

5/27/2019 (Permalink)

SERVPRO Packs-Out Your Flood Damaged Contents, Cleans, Restores, and Returns to Your Augusta Home, "Like it never even happened."

Pack Out Helps Minimize Flood Damage in Augusta Home

When flood damage happens to your home, it is vital to get cleanup efforts going as quickly as possible. The less exposure to water your home and contents have, the better the chances of saving more items through restoration efforts.

Our local SERVPRO responded to a call to mitigate flood damage in an Augusta home. Several areas in the house were affected, and the electricity was turned off. For safety reasons, we confirmed the homeowner and her family were staying off-site at another location.

Since this type of water intrusion carries a rating as the most contaminated, category three or "black water" event, we have protective gear we wear to work with this type of water loss. Upon arrival, our technicians found most of the water had since receded, but the water line on a wall indicated water levels were over the outlets at one point.

With the permission of the insurance adjuster and homeowner, a team of technicians carefully packed and moved out room contents that had the potential for restoration (we call it "pack out") and placed the items that were a loss in a separate bin. Our SERVPRO crew chiefs make detailed notes for items that are packed out and objects that are a loss for full transparency with the adjuster and homeowner.  

We have powerful generators so the lack of electricity does not slow down remediation efforts. Using our portable pumps, we extracted as much water as possible, so large scale items such as the carpet and padding are easier to handle when we removed them as a loss. Carpets covered with Black Water we always recommend to discard. This also lessens the drying time and can save more building materials and contents.

Measuring roughly six inches above the water line on the walls, our technicians removed the ruined sheetrock with a technique called flood cutting, so the interior of the wall could dry thoroughly. We spend extra time on the extraction of water and setting up drying using applied structural drying techniques to limit water damage and inhibit additional issues such as mold or foul odors. This process can take several days, depending on the extent of the flooding. After drying, we cleaned and disinfected the property and left it ready for rebuilding.

 Our crew chief gave the homeowner and adjuster a list of the necessary repairs needed to return the residence to its preloss condition. Since we are a full-service cleanup and restoration company, we can provide a "one-stop shopping" experience for our customers and complete the rebuilding and renovation of the house, with less stress of involving numerous contractors, and for less money. "Like it never even happened."

When you need fast assistance with flood damage, call SERVPRO of Columbia County at (706) 868-5441. Our certified technicians are available 24-hours to help restore your home and contents from water loss.

Columbia County School District right here.

We Can Help If Your Evans Sports Bar Is Plagued By Fire Damage

5/20/2019 (Permalink)

We are available 24/7 to serve our local community at (706) 868-5441.

SERVPRO Assists Sports Bar With Commercial Fire Damage In Evans

Commercial fire damage can affect a business in numerous ways besides the obvious loss of revenue from closure during cleanup. Employees suddenly have a loss of income, and there are times unhappy patrons leave reviews that can hurt a business regarding an unexpected closure without knowing the circumstances.

SERVPRO was called one evening to mitigate commercial fire damage in Evans from a flash fire in a sports bar kitchen. The bar owner was frantic because he had a large gathering booked for the following night and the mess and odor left behind from the dry powder fire suppressant looked daunting to him as far as being able to open for business the following evening.

SERVPRO emergency response teams are available around the clock, and we arrived at the location prepared to work through the night to enable the bar to open on schedule. The dry residue left behind from the fire extinguisher was light and mixed with soot. It can travel through foot traffic and air, so to avoid any spread, the technicians contained the kitchen area while they were working and shut off the HVAC. We used handheld vacuums with HEPA filters to remove the dry residue. The HVAC ducts were inspected and thoroughly cleaned so lingering odors would not be a problem when the bar reopened.

Technicians hand wiped the kitchen surfaces with our specially formulated cleaners to eliminate smoke residues left behind by the fire and disinfect the area, so it was sanitary and ready for use to prepare food items. Once completed, our technicians walked the bar owner through for his approval and he was pleased and relieved, his sports bar was not going to have any more downtime from the kitchen fire.

SERVPRO of Columbia County knows business owners need commercial fire damage mitigated as soon as possible, so there is no disruption to the business. We are available 24/7 to serve our local community at (706) 868-5441.

Click here for more about Evans.

Our Fast Response Will Restore Your Augusta Kitchen To Pre-Damage Condition After A Fire

5/7/2019 (Permalink)

Our technicians have the expertise and equipment to restore your property to pre-damage condition.

Fast Action Limits Fire Damage In Augusta Kitchen Blaze

Fire damage left behind by a protein fire remains one of the most common types of fire loss. It can be one of the most deceptive as the residue often is invisible yet pungent. Many homeowners toss the burned meal, clean the oven or range and assume the odor will eventually go away.

When SERVPRO mitigates fire damage in an Augusta stove or oven, one of the first actions performed by our technicians is containment of the area. This step stops any further spreading of odor-causing particles in other areas of the home. There is often no water to dry or clean up. If there is powder-like residue from a fire extinguisher, our technicians carefully remove it using handheld vacuums with HEPA filters so that they can address the heart of the issue: the odor.

Because of the nature of protein fires, they do not produce much smoke, the flames usually are not significant, and the fire itself extinguished quickly; often the cleanup needed is not done correctly regarding the odor-causing residue. The protein-rich fibers in meats and other protein-based foods turn into a fine mist when exposed to heat high enough to combust. This misty residue is nearly invisible but carries a foul odor that gets progressively worse the longer it remains.

It is vital to have professional mitigation done for this type of fire loss. SERVPRO technicians use EPA-registered cleaning formulas that cut through the residual film left on surfaces and neutralize the odor.

Odor removal after a protein fire is not a one-size-fits-all application. Our technicians have multiple methods for odor removal. When cleaning is not enough to completely eradicate cooking odors, we have machines such as the Hydroxyl generator that uses the same techniques as UV rays from the Sun to eliminate odors at the molecular level.

When pungent odors prove stubborn, thermal fogging is a very effective tool our technicians use. A technician uses a fogger to deliver a heated solvent that neutralizes foul odors. The key is, our technicians do not stop until you are satisfied with the remediation efforts for your fire loss.

Timely mitigation of fire damage lessens the loss. Call SERVPRO of Columbia County at (706) 868-5441, and our technicians have the expertise and equipment to restore your property to pre-damage condition.

Click here for more about Augusta.

When You Need A Fast Response For Water Restoration Services, SERVPRO is The #1 Choice

4/24/2019 (Permalink)

When bathroom appliances fail and cause water damage, SERVPRO will be there to assist and clean up the mess.

Preserving Structural Elements of a Water-Damaged Martinez Home

Water loss incidents can quickly penetrate surfaces and get into subflooring or wall cavities of your Martinez home. With a situation like a cracked fixture in the bathroom of your house, a steady flow of water can escape from this break before many homeowners would notice the damage. Discovering a substantial pool of water in the bathroom can be alarming for that room, but these damages can penetrate materials quickly to affect other areas of your house. Effective mitigation and restoration strategies can protect many of the structural elements exposed to this spreading water.

The need for upstairs water removal services can affect a broad area from the rooms beneath this portion of your home to adjacent spaces that leeching water could find. The longer that homeowners wait for the professional assistance they need, the worse the spread of this damage can become. Our SERVPRO professionals offer 24/7 response to water emergencies in Martinez homes, arriving with the personnel and industry-leading equipment to extract and dry water damage quickly.

From the time that our team first arrives at your damaged home, we get to work quickly on removing the pooling water from the upstairs bathroom to prevent further penetration and spreading damages. We can begin drying this area as well while we investigate the full spread of moisture and dampness through flooring and wall cavities. With the identification of these moisture pockets, we can successfully dry out the damage and prevent secondary effects like mold growth.

Heavily saturated materials like drywall might require removal, but our efficient drying efforts can protect the studs, framing, and beams that lie in the wall cavities behind this exposed element. With the use of our injecti-dry system, air movers, and dehumidifiers, our SERVPRO team can substantially reduce moisture content levels below acceptable parameters to eliminate structural compromise.

While you cannot predict when bathroom fixtures might become unstable and break, you can count on the fast response and expertise of the professionals that you choose to restore this water damage. You can reach our SERVPRO of Columbia County rapid response team 24/7 by calling (706) 868-5441.

For more on Martinez, click here

Don't Let Water Cause Damage To Your Augusta Garage, Call Our Experts For Help!

4/24/2019 (Permalink)

SERVPRO of Columbia County is available 24/7 and Faster to Any Size Disaster.

Cleaning Up Water Damage In An Augusta Garage

Cleaning out your gutters, while tedious, is still a vital chore for any home. Clogged gutters can lead to pooling rainwater seeping through vulnerable spots on your roof, and soaking the interior of spaces such as your garage. While most would prefer water damage in the garage over their living room, a waterlogged ceiling always presents potential issues such as mold growth and structural damage. This damage requires a swift and effective response to prevent warped or crumbling drywall or a rotten wooden frame, all of which can make for costly repairs if left unchecked.

If you find water damage in your Augusta rental home's garage, the professionals at SERVPRO are ready to send a team in to remedy the issue. Our technicians strive to clean up any disaster in your home and return it to its previous condition.

After you call a SERVPRO representative about your issue, we can have a team out to you within hours to address the damage in your home. After assessing the moisture levels in your garage ceiling and walls, weep holes may be drilled to facilitate the movement of air during drying. Thermal imaging may be used to check on moisture levels of wooden framing or behind walls and ensure that your space is dry.

Drying damage involves two vital pieces of equipment: air movers and dehumidifiers. A chamber made with polyethylene sheets can be constructed to accelerate drying. Meticulously-placed air movers pull moisture out of wet surfaces and into the air, while dehumidifiers pass this air over such materials as silica gel or refrigerated coils to isolate moisture and expel warm, dry air. After moisture levels in your surfaces have been reduced to safe levels, our pros can clean these areas with an EPA-registered antimicrobial solution.

SERVPRO of Columbia County is available 24/7 and Faster to Any Size Disaster. If you need our services to restore your residence to its preloss condition, give us a call today at (706) 868-5441.

Click here for more about Augusta.

After A Fire In Your Evans Commercial Property, Call Our Crew Of Experts For Help!

4/13/2019 (Permalink)

Contact us at (706) 868-5441 to arrange for development of an Emergency Ready Plan, a savvy investment in the future of your business.

Prepare For Potential Commercial Fire Damage In Evans

No investor or owner wants to contemplate the devastation a fire can cause in a business. Putting your head in the sand, hoping this kind of crisis never affects your hard-earned reputation is counterproductive. Taking a few hours to consider how an accidental blaze could destroy your life’s work is time well spent. We encourage you to let us guide the development of your preparedness plan.

Fire damage to your commercial property in Evans is not the end of your dreams. Unfortunately, nearly 50 percent of businesses forced to close while recovering from a disaster find themselves permanently shuttered. In a competitive economy failing to meet the needs of current or potential customers for even a brief period can cause them to seek another source of services or products. A fast turnaround after a fire can prevent customer attrition.

SERVPRO offers our Emergency Ready Plan and Profile (ERP) as an alternative to hoping the worst never happens. An experienced Project Manager assesses the layout, equipment, storage, and discusses your day to day operations. We distill what we learn into a digital document, accessible from any mobile device. You further personalize your ERP when you complete your Profile, giving us information about the vendors and contractors you used to build your business. Designate trusted employees or family member to act on your behalf if a fire occurs when you are unavailable.

As we help fine-tune your fire damage readiness plan expect our seasoned SERVPRO managers to make practical suggestions that might prevent fire or other disasters and minimize permanent damage to your brand if a fire does break out. Revisiting decisions about maintaining inventory, storing records, and positioning equipment can limit your exposure if fire damage occurs. A discussion about the first steps you and your employees can take if a fire damages your property allows us to partner more effectively with you and your team.

SERVPRO of Columbia County commits to be a proactive part of our robust communities of businesses. Contact us at (706) 868-5441 to arrange for development of an Emergency Ready Plan, a savvy investment in the future of your business.

Click here for more about Evans.

Our Technicians Will Remove Flood Water From Your Martinez Home

2/19/2019 (Permalink)

Our trained technicians have the right equipment to tackle removing the flood water from your home. We are available 24/7 so call us day or night!

Dealing with Contamination during Martinez Flood Removal

Floods can happen any time leaving a trail of destruction in the properties they affect. Merely looking at the aftermath may dishearten you but it rarely gives an accurate picture of what needs to be done to restore the property to the preloss state. Involving a professional can help ensure that all crucial steps are taken. Taking such steps promptly also helps prevent secondary damages and additional costs.

The main thing that complicates Martinez flood removal cases is the large volume of water involved. A higher water volume leads to widespread migration even to concealed spaces such as wall cavities and crawl spaces. Removing such water requires the right skills and equipment. Our SERVPRO technicians use different types of equipment including submersible pumps and truck-mounted water extractors to expedite removal. To reach concealed areas, we do a controlled demolition.

Floodwaters are classified as black, which is a technical term signifying high levels of contamination. Wading into such water without protective gear can lead to health issues. Also, any porous materials affected by such water retain traces of the contaminants even after the flood water is extracted. Our SERVPRO technicians wear the necessary PPE, Personal Protective Equipment, including rubber gloves and boots. We also spray EPA-registered disinfectant in the affected areas. We remove any porous materials whether it is carpets, fabrics, insulation or wood to avoid the risks of contamination.

Floodwaters also soil non-porous surfaces with the silt, sewage, and other debris that they sweep into the house. Thoroughly cleaning such areas helps deal with the problem. Our SERVPRO technicians use professional cleaning agents and power washers to get rid of the dirt and grime. Cleaning also helps remove any bad odors that the contaminants in the water might cause. However, in case such smells do not go away after cleaning, we can take elaborate deodorization measures such as fogging.

You can combat the threat of contamination during flooding incidents in Evans, Thomson, and Louisville by involving a professional. Call SERVPRO of Augusta to assist. You can reach us at (706) 868-5441 any day. We're Faster To Any Size Disaster.

Martinez Recreation Division provides activities, classes, sports and cultural opportunities click here for more information.

We Have The Experience And Training To Restore Your Martinez Home After A Fire

2/16/2019 (Permalink)

Just call us at (706) 868-5441 so we may help you close this chapter and leave your home “Like it never even happened.”

Applied Knowledge To Fixing Fire Damage To Your Home In Martinez

Whether big or small fire can have long-lasting effects on your home and its contents. The flames themselves, along with water and chemicals used to suffocate them, all leave an imprint on your walls, flooring, and furniture, not to mention your emotional well-being. Eliminating the effects of fire damage is best left to professionals who are used to applying scientific principles to promptly return your home to mint condition. Even the savviest homeowners may find themselves at a loss when faced with the gravity of the situation.
Fire damage to your Martinez home is best served by our team at SERVPRO. Our rapid response team is available around the clock to tend to your emergency, all you need to do is place the call. Well beyond our availability, it is our industry knowledge that sets us apart. Our technicians train in the most advanced remediation techniques, and we are ready to apply these principles to your benefit.
When removing soot stains from your walls and surfaces, our SERVPRO team members will apply their knowledge in establishing an action plan. For instance, they may raise the temperature in the room to accelerate the reaction between cleaning agents and residue, or they may use water pressure for thorough stain removal. Our knowledge of each chemical's strengths and application is to your advantage in the preservation of your home while achieving a thorough clean up.
If the fire was extensive, we might not be able to salvage everything in your home. When this is the case, we work with you to properly dispose of burnt and charred materials. We also coordinate so your home is ready for any contractors that need to come in and perform further repairs. Our long-standing experience in the field provides us with a knowledgeable framework to guide our actions.
As tempting as it might be, leave any fire damage repairs to the experts. At SERVPRO of Augusta, we provide top-quality services when you are in need. Just call us at (706) 868-5441 so we may help you close this chapter and leave your home “Like it never even happened.”

Click here for more about Martinez.

Is Water Damaging the Foundation of Your Martinez Home?

1/16/2019 (Permalink)

Moisture can damage your concrete foundation.

Moisture Retention in Concrete Slab Foundations of Martinez Homes

Many of the newly constructed and aging homes of Martinez have concrete slab foundations instead of crawlspaces. This base has become a standard in construction for its simplicity and less time spent constructing supports for the house and encasement for the crawlspace. However, for as less likely that it is that groundwater can pool beneath your home like it can with the alternative, there are still potential water concerns for concrete slabs that every homeowner should know.

Identifying problems with your concrete slab and potential water damage that could affect your Martinez home, as a result, might seem more complicated than it is. Most residents can see the outside perimeter of their concrete slab, allowing you to see compromised areas. Our SERVPRO team has witnessed how water damage can adversely affect concrete, as it can do the same thing to blockwork foundations for basement walls in other areas of the country.

As concrete remains perpetually exposed to groundwater and moisture, the slab itself begins to allow moisture penetration and absorption over time. Water saturation of your concrete foundation can cause multiple problems for your house if it does not get corrected. The first of these concerns is the degradation of the concrete itself over an extended period, eventually causing the solid slab to split, crack and separate from itself. A foundation split into two parts can cause significant structural concerns for the house sitting on top.

Moisture penetration can also lead to mold growth for the exposed flooring supports and main level structural elements near the damp base of your property. A spreading organism like this can pose potential health effects for exposed humans and pets, and also degrade and ruin construction materials hosting a colony.

Our SERVPRO professionals can help by assessing the situation with your concrete slab and offering diversion solutions for water and working to pull the moisture from this slab to prevent structural failures or microbial growth.

If you suspect water penetration and saturation of your concrete foundation, give our SERVPRO of Columbia County rapid response team a call today at (706) 868-5441.

The beginning of the Augusta Canal is located in Martinez.  Click here for more information.

Avoid Summer Water Damage in Augusta!

6/19/2018 (Permalink)

water heater in attic Rust and corrosion are a first sign that a water heater failure may be forthcoming. Be sure to have your plumber check for these warning signs.

Ahhhh, school is out and the summer months have arrived with an excitement that now fills the air!  It's also a great time to take necessary precaution when it comes to protecting your home from a water damage loss. 

If you live in Augusta, you know that the temperatures can skyrocket to 100+ degrees Fahrenheit on any given summer day! This can bring stresses to any plumbing components that are located in your attic space.  It is fairly common to see hot water heaters and water heater pipes fail when temps in the attic push into the 140-150F degree range.  

We recommend having a plumber to inspect your hot water heater and its plumbing connections.  Protect your home from water damage by making sure your hot water heater is tuned up and healthy!  Have a great summer, Augusta!

Simple Plumbing Upgrades to Avoid Water Damage Losses in Augusta

6/19/2018 (Permalink)

A typical braided toilet supply line.

In serving the people of our city, we are often directly involved in some of the most stressful times of our customers' lives.  Our job is to make it "Like it never even happened," and to walk with you through each step of the restoration process. 

Unfortunately, we sometimes find that water damage could've been prevented.  One great way to prevent water damage is to make simple upgrades to the plumbing supply lines to your sinks, toilets, washing machines and ice makers. 

Over time, plastic and rubber materials can dry-rot and lose their structural strength that is needed to withstand the water pressure being exerted on them around the clock.  

ACTION:  Invest in "braided" supply lines at your local do-it-yourself retailer.  The cost is just a few dollars per line, and you can outfit your entire home for far less than the cost of your insurance deductible, should an old line decide to break.  Furthermore, you will have the peace of mind that you've put your best foot forward in preventing a water damage loss that might otherwise create a very stressful time in your life! 

Commercial Water & Fire Restoration In the Augusta-CSRA Region

6/19/2018 (Permalink)

Don't allow commercial water damage to paralyze your business. Call SERVPRO of Augusta. We are faster to any disaster!

There are many reasons to quickly restore a commercial business to its normal daily operation after a water or fire loss.  The reason that is most prevalent on the minds of company stakeholders is simple:  profitability.  The longer a business remains idle due to a loss, the faster that losses from lost opportunity will mount.  It is critical to respond quickly. 

SERVPRO of Augusta is a large-loss team that routinely mitigates water and fire damage losses in office complexes, medical buildings, university buildings, large hotels and other commercial structures throughout Augusta.  Whether you are in need of board-up services, commercial drying, or the mitigation of massive amounts of water from a factory floor, we have the knowledge, equipment and proven expertise to deliver fast, proven results for our commercial customers. 

Don't hesitate to call SERVPRO of Augusta for your Commercial Restoration needs.  Call (706)868-5441. 

Serving Augusta . . . With Excellence!

6/19/2018 (Permalink)

Every day is an opportunity to make a difference in the lives of our customers and bring a sense of calm and structure to situations that sometimes seem unbearable to them.  In many cases, their homes are flooded, or have been damaged by fire or mold.  Below is a review we received on social media last month . . . 

Monica Gross said "The team was very professional and always available for questions, even after the clean up was done. Sean came to check on the house every day until everything was dry, and continued to make himself available as things moved along with the insurance claim afterwards. I hope I never need this kind of service again, but if I do, I know who to call: SERVPRO of Augusta." 

This is one of many similar reviews that we receive on a regular basis.  Our hope is that if you have this type of need, that you will trust us as your restoration family.

Duct Cleaning

2/3/2016 (Permalink)

Dirt and heavy dust than builds up over time inside a air return

Have you thought about the areas of your home that you can't see that may need cleaning during your "Spring Cleaning" venture. An area that most folks do not pay attention to is the heating and air conditioning unit. Duct cleaning can be essential to the longevity of your A/C unit as well as an improvement to the air quality inside your home. It is worth the investment to every home. We provide this service whether it is on a home we are cleaning from smoke damage, mold or just age.

Disruptions and stress

1/27/2016 (Permalink)

This business was losing money daily because of a fire to the building

A home or business fire can be a very stressful event for the property owner. Damage to personal belongings and the contents of the building is just one concern. Timely mitigation is the key to controlling damage, while reducing downtime and recovery cost$$$! We understand how disruptive fires can be for business owners, tenants and even customers. That is why SERVPRO offers 24 hour emergency response. Don't proscatinate on making the call to start the mitigation process. A rapid response cuts loss of time and money. SERVPRO will help limit damage and get your home or facility back in operation quickly.


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